“If you walk away without creating a commitment, we don't have it. There's no teeth in the game.”
Karin Hurt Top Five Tips For Navigating Workplace Conflict
1. Building human connection
2. Creating clarity
3. Cultivating curiosity
4. Achieving commitment
5. Using power phrases
TIME STAMP SUMMARY
01:25 Creating connections before needing to address difficult conversations.
05:10 Conflict cocktails which are complex conflicts caused by remote work and global teams.
12:40 Scheduling follow-up meetings to ensure commitments are met and conflicts are resolved.
14:00 "go-to" phrases that help in different dimensions of conflict resolution
Where to find Karin?
Website www.LetsGrowLeaders.com
LinkedIn https://www.linkedin.com/in/karin-hurt-7ab25910
Karin Hurt Bio
Karin Hurt helps human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.
She’s the Founder and CEO of Let’s Grow Leaders, a global leadership development firm known for practical tools and techniques for human-centered leaders.
A former Verizon Wireless executive with more than two decades of experience in sales, customer service, and human resources, Karin is known for growing courageous leaders, building great cultures, and inspiring high-performance teams.
Since 2013, Karin and her husband, David, have grown tens of thousands of leaders on every continent (except Antarctica) with their leadership development programs and keynotes. In addition to encouraging courage around the world, they also provide clean water to the people of Cambodia through their Winning Wells philanthropic initiative.
Karin is an award-winning author of five books, including:
Courageous Cultures – How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates
Powerful Phrases for Dealing With Workplace Conflict: What to Say Next to Destress the Workday, Build Collaboration and Calm Difficult Customers
She is the host of the popular LinkedIn show, Asking for a Friend. And she was recently named by Inc. Magazine as a Top 100 Great Leadership Speaker.
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