Ep5 – Colin Fagen on Insurance Innovation and Leadership Lessons

Insurance innovation and leadership define the career of Colin Fagen, Managing Director of Blue Zebra Insurance and former Group Executive at QBE. In this episode of Business Made Personal, host Mark Silveira speaks with Colin about his journey from agricultural economics into senior executive roles, and eventually launching Blue Zebra as a challenger in the Australian insurance market.

Colin reflects on the opportunities and challenges of driving innovation in a traditionally conservative industry. He shares lessons from leading teams at scale, navigating redundancy, and balancing the demands of regulation with the need for fresh thinking and agility.

In this conversation, you’ll discover:

• How Colin built Blue Zebra Insurance from the ground up.
• What leadership in insurance requires during times of rapid change.
• Why innovation and legacy systems must coexist for industry progress.
• The personal values and resilience that shaped his career in insurance.

Colin’s story is one of adaptability, courage, and a clear vision for the future of insurance. His insights are invaluable for anyone looking to understand how leadership and innovation can transform businesses and industries.

Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond.

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