“We have to be innovative and create really great solutions and stay on the front foot, but we can’t lose sight of the things that really matter on a day to day basis and high service is going to matter!”
Many people work overseas but very few have the fortitude to back themselves in to take on roles for which they have had no formal training or experience. Janelle Greene the Chief Customer Officer for NTI has done just that in her early career. Janelle’s unshakeable belief that she will be able to master any role provided she is surrounded by the right people is an inspirational account of how teamwork and varying skillsets within a team creates success. Janelle is a living example of the fact that taking risks and seeking challenges outside your comfort zone can pay off if you are prepared to put in the work and commit to learning and bettering yourself.
Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond.
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For enquiries, collaborations, or to suggest a guest: mark@bmppodcast.com.au
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