🚨 Most law firms don’t fail because of bad lawyering — they fail because of broken systems. In this episode, operations expert Tammy Philabaum shares the critical processes too many firms overlook, from intake follow-up to hiring mistakes that cost time and trust. Whether you’re overwhelmed, understaffed, or just tired of duct-taping your workflow together, this conversation will help you build a firm that runs like a business — not a fire drill.
📌 Key Takeaways:
- Why intake delays are quietly killing your marketing ROI.
- The hiring steps most small firms skip — and why it backfires.
- How to start building simple, scalable systems that actually stick.
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