Creating a Culture that Matters with Jo-Anne Poirier

Today I'm delighted to talk with Jo-Anne Poirier, President and CEO of VON Canada. VON Canada has been pioneering care at home for over 120 years. VON Canada is a highly-trusted non-profit organization that works with clients, employees, volunteers and partners to provide innovative clinical, personal and social support to people who want the comfort and peace of mind of living in their own homes and communities.

Jo-Anne shares with us how VON Canada has created a "family" culture of caring and compassion. This culture has supported the organization, the staff, the volunteers, and the clients, through many ups and downs, including the shooting rampage tragedy in Nova Scotia. Jo-Anne talks about the fascinating history of VON Canada and how the people of the organization come together to care for one another.