Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Make sure you mention: CTISUMMER to get FREE data migration!
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.
Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.
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In this episode, Lucas Underwood chats with Tanner and Kassiady Markham, who share the challenges they faced while managing their automotive business. Tanner opens up about the impulsive behaviors that led to personal and business struggles, detailing the tense dynamic with a former business partner nearly bringing the shop to its knees. Meanwhile, Kassiady provides insights into the tough choices they had to make as a family, pushing for stability while Tanner sought help for his mental health.
00:00 Transitioning from Employee to Owner
06:50 Business Lessons from Pricing Mistakes
16:10 Unheeded Warnings and Consequences
18:18 Choosing Family Over Business
26:37 Employee Compatibility Over Skill
28:08 "Leaving Stress at Work"
37:41 Consistent Pay and Bonus Clarity
41:02 Cycle of Stress Impacting Business
48:22 "Building Systems for Better Decisions"
49:44 Choosing Elite for Personal Coaching
57:58 Eye-Opening Conversations Spur Growth
01:00:18 Maximize Efficiency Before Expanding
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