Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
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In this episode, Lucas and David are joined by Greg Schuler, Christian Beyer, Chad Kaemingk, and Joseph Augustine to discuss the realities of shop ownership and what they wish they’d known from the start. Joseph shares his experience with the pitfalls of hiring friends and family, stressing the benefits of implementing production-based pay for technicians and clear roles for staff. Greg emphasizes the importance of establishing systems and processes, particularly when transitioning leadership and ensuring team members understand what success looks like. The conversation also touches on the changing expectations of today’s workforce and the value of leadership that goes beyond simply “fixing cars.”
00:00 "From Engineering to Maintenance Leadership"
06:50 Unexpected Journey into Family Business
07:14 Family Business Challenges and Changes
14:20 Scaling Challenges with Specialized Business
19:35 Struggling with Multiple Roles
20:21 Struggling to Find Work-Life Balance
28:46 "Proven Business Methodology Essential"
30:39 Operational Protocols and Responsibilities
33:47 "Accountability Requires Clear Standards"
38:06 "10-Year System Development Insights"
43:01 Lack of Business Systems Leads to Fraud
43:41 Implement Systems for Success
49:23 "Don't Hire Apprentices First"
54:15 Business Chaos Without Clear Financials
56:28 Lack of Business Knowledge
58:22 "Daughter's Crochet Creations Soar"
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