Today we chat with my very good friend Lisa Diehl, Manager of Consumer Advocacy at Blue Diamond Growers, the company behind Blue Diamond Almonds, Nut Thins, Almond Breeze, protein and baking mixes. Believe it or not, the company has been around since 1910!
Lisa shares some great tips on how to successfully respond to your customer, how to successfully launch a new product as a team effort with the rest of the company, plus exciting news about SOCAP -Society of Consumer Affairs Professionals in Business - the authority for customer service!!!!! On with the show!
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