Your Brain Is Not A Pizza Buffet

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Episode Transcript

SPEAKER_00 (00:00):
As the workplace evolves, and certainly as
artificial intelligence evolves,something interesting is
happening, but quite frankly,has been happening in the
workplace for decades.
We tend to get up in themorning, we tend to go to work,
we do our jobs, and thenanything outside of that becomes
what?
It becomes almost, for a lack ofbetter description, a nuisance.

(00:21):
In addition to when we askpeople that we have a major
amount of change coming our way,what happens?
Do we greet that warmly?
Do we get defensive?
Do we do those things in termsof some of the things we need to
do to go above and beyond thecall of duty for our jobs?
Typically not.
And so what happens is that weget into a rut.

(00:43):
We get into a situation where wewant to, as best we can,
maintain the norm, stay withwhat we're currently doing.
Anything in addition to thatfeels like a disruption.
It feels in addition to whatwe're already doing.
And I think the way we think isreally what changes our
behaviors.

(01:03):
So I want to share this with youvery simply.
You know, I read a probably thebest book, one of the top three
books I've ever read.
And that is the number one bookI've read is Insights by Tasha
Yark.
The second book is Grit byAngela Duckworth.
And the third one, which I readover 20 years ago, is Stress for
Success.
And it changed the way I thinkif you put it into practice.
You know, a lot of times thesebooks don't really serve a

(01:26):
purpose unless we put what theyteach us into action.
And a lot of times it's sosimple.
We almost think it's over thetop, corny, cliche, theatrical,
when in fact it does work.
So what Jim Laura would teach isno matter what happens in your
life, you have to ask yourself aquestion.
What opportunity does thispresent?

(01:46):
Now, seems crazy, right?
It seems unbelievably crazy.
But what was so interesting iswhat I loved about it is that it
changed the way I was thinking.
I used to be a really negativeperson.
And I remember when my mom died,I remember my friend who knew I
was reading the book, said,Well, you know, where's the

(02:06):
opportunity here?
And he said it kind of in a veryjaded, sarcastic way.
And I thought about it and I'mlike, well, it's an interesting
thought, right?
Because someone passing away isnot a great thing, right?
And all of a sudden I got aphone call from an ex-tenant,
Daniel, Daniel Babcock, stillfriends with him to this day,
over 20 years later.
And he ends up contacting mesaying, I'm moving back from

(02:29):
Massachusetts.
Do you have any of your unitsopen?
I said, Daniel, we only havethree bedroom units.
That's way too much for oneperson.
He said, Yeah, that's true.
And he said, All right, Ithought I'd check.
I didn't know if you had anyother units smaller in a
three-bedroom unit because mywife and I had owned some
duplexes.
We hung up the phone and Ithought, wait a minute.
There's the opportunity.

(02:50):
So I remember this.
I called him up and I said,Daniel, I don't know if you
heard about my mom.
He goes, No, how's she doing?
I go, well, sadly, she passedaway.
You were always good to my mom.
You always put up her Christmastree.
You always brought her groceriesin.
I got an idea for you.
I said, How long do you need theplace?
He goes, Well, that's the toughthing.
Only like seven months.
And then my wife and I, hissoon-to-be wife, Bree and I, are

(03:10):
going to be saving up for ahouse.
And I said, Take her place forseven months.
It's completely completelymodern.
She renovated the place.
It's beautiful.
He goes, Yeah, I've been in it.
I said, You can have it forseven months free.
He said, Are you kidding me?
I said, put it towards yourwedding, put it towards your
house.
Awesome.
Till this day, he and I keep intouch.

(03:31):
He was a tenant.
And he just recently tried tohelp one of my son's friends get
a job.
See, I had to change the way Ithought, and it changed the way
I behaved.
Instead of sulking and saying,Oh, look at poor me, I turned
something that's pretty dreadfulinto a wonderful thing.
Now, I happen to be out of thecountry traveling, and Dan was
nice enough to invite my wifeand I to his wedding, and they

(03:53):
actually did a toast to us andtoasted us and said, Thank you.
We would not be able to buy ahouse if it wasn't for our
ex-tenant who allowed me to livein his mother's unit for seven
months free.
And people are like, oh wow.
And that is nice, right?
And I hope we all do nice thingsfor each other.
But the reason I did that is Ihad to change the way I think.
The way we fuel our brains, it'smuch like the way we fuel our

(04:15):
body.
If we eat pizzas all day, we'regonna get fat and sloppy and
lazy.
If we eat healthy and we workout, we're gonna be healthier,
right?
It's not rocket science.
The same thing happens with thebrain.
Let me give you another one.
When we think aboutcoachability, I remember we had
a client that was reallystruggling with communication.

(04:37):
They were struggling withconflict, the workload was
stressful, everybody was takingthings out of context.
So I started off a session witha young man in Utah who has been
working at a Texas Roadhouse.
He has Down syndrome.
And he's a greeter, and he'salways, always in a good mood.
And Down syndrome people areamazing to me.

(04:58):
My wife is a pediatrician.
When she has the news to tell ayoung couple, you know, your
child has downs.
I just want to tell you, theyare amazing kids, and they are.
And I remember playing thevideo, and in the video, his
older brother said, you know, Isaw him do something I don't
think I could have done.
A woman was really struggling.
She wasn't her best self.
And his brother, the young guywith Down syndrome, went up to

(05:21):
her and said, You are justbeautiful.
You are beautiful.
Do you know how beautiful youare?
And the woman just, her eyes litup.
And as his brother was narratingthe story, he goes, I don't know
if I could do that.
I'd be too self-conscious.
What he does for people isamazing.
So I played the video.
Said, How's everybody feeling?
We had over a 95% turnaroundfrom neutral or negative

(05:45):
feelings to positive in fiveminutes.
So if this intrigues you, thisintrigues you, I want you to
think about reaching out to us.
Send me an email, Tim atprogresscoachingleader.com.
We are setting up somethingcalled the Coachability Club,
where employees, non-leaders,and leaders certainly can do it

(06:07):
as well, will get a weeklylesson, a weekly challenge of
what you would do.
So one month there might be atheme of attitude or teamwork or
self-awareness, and we willpresent a case study and they
have to respond of what theywould do, what actions they
would take.
Here's the best part.
We've set it up so their answersare automatically routed

(06:27):
directly to their supervisor.
We call it the coaching loop.
Now the manager can see theinsight to how his or her
employees are thinking.
And the way we improve ourthinking will change the way we
behave.
If we change our the way webehave, performance will
improve.