🎧Timestamps:
07:20 How Sharon became a public speaker with a stutter
10:45 Easy first steps for improving your empathy
14:11 Tips for handling the onslaught of new AI tools
21:40 How to use AI to build real life relationships
26:27 Bridging the generational gap at work
32:55 Why asking questions about others is step 1 in empathy
36:40 Taking yourself out of other people’s opinions
41:10 How to balance being a leader and being transparent
44:00 Culture creators vs culture carriers
53:08 Homework assignment
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