This episode features an interview with Aniisu K. Verghese, Founder of Intraskope, a boutique internal communications and personal branding consultancy serving global markets. Aniisu is an award-winning internal communications expert with over two decades of experience in change and transformation initiatives. He started India's first blog on internal communications in 2006 and is now the author of three books.
In this episode, Shawn and Aniisu discuss inclusive internal communications, strategies for building organizational trust, and how AI is streamlining employee experience.
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“I think the traditional model of doing these surveys six months, one year, doesn't really work. You need to get into more real-time sentiment analysis and managers need to be empowered because the data is available if you're doing it through such platforms where you can access the information in real-time. Then, you make the managers accountable saying, ‘Your team's sentiment is negative and what are you doing about it? When did you have your last conversation and what are some of the issues that are coming up?’ Then, match it with what they're saying to see whether that's the right way to go. I think going forward, it has to be only that, because you can't really wait for a six month window to start changing things.” – Aniisu K. Verghese
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Episode Timestamps:
*(03:00): Rapid fire questions
*(08:14): Aniisu discusses Intraskope
*(17:46): Inclusive internal communications and employee experience
*(23:33): How to build trust in an organization
*(34:18): What AI looks like in employee experience
*(45:55): What the future of internal communications looks like
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Links:
Connect with Aniisu on LinkedIn
Global Commtrepreneurs Network
International Communication Professionals
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