Sophie is on a journey to understand how and why a doctors visit for a mild fear of flying resulted in a blanket "Mental Health Exclusion" when she applied for income protection insurance. We unpick how this happened, why, and what it tells us about the way we treat mental health.
Part two sees Sophie visit insurance broker Alan Borthwick and track down Naomi Ballantyne, the managing director of Partners Life - one of New Zealand's largest insurers.
If you are struggling with your mental health you can call or text 1737 talk to a trained councillor 24/7. A list of other resources is available via the Mental Health Foundation website. We are grateful to the mental health foundation for supporting our work in this area.
For further reading on this issue check out the consumer NZ article Insuring Mental Health.
For updates follow us on Facebook, Instagram or sign up to our mailing list here. You can get in touch via Podcasts@consumer.org.nz.
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