January 3, 2024 • 40 mins
Ever found yourself at an impasse, only to be reinvigorated by a single, impactful conversation? Dr. Joseph Umidi, the Executive Vice President of Regent University, joins us to share his pivotal moment and how it ignited his passion for harnessing the power of conversation in leadership. Together, we uncover the transformative effect that authentic connections have on retaining and nurturing relationships, drawing parallels between the success in academia and the corporate world.
Venture into the realm where faith intersects with business, guided by a vanguard in Christian coaching. Hear the challenges and triumphs of monetizing purpose and passion, as we delve into the intricacies of technology systems that support client acquisition and community building. The episode wraps up with a candid discussion on the synergy of reflection. Whether you're in leadership, coaching, or simply on a journey of personal growth, this episode is an invaluable wellspring of wisdom waiting to be tapped.
Request Dr. Umidi's E-book Jesus the Master Coach @ JTMC@lifeformingcoach.com
Learn more about ACT (accelerated coach training) with Dr. Umidi @ https://lifeformingcoach.com/accelerated-coach-training/
Check out the Dreamfire Colab @ https://lifeformingcoach.com/
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Until next time, keep doing great things!
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Hi there, welcome to Conversations where we seek to
advance your leader in teamexcellence by discussing
relevant topics that impacttoday's organizations.
Welcome to the show.
Well, hey there, and welcome toConversations where today we
have Dr Joseph Humitty, evp ofRegent University, responsible
for student retention.
With a coaching culture, josephis also the founder CEO of
(00:24):
Life-Forming Leadership Coaching, certifying Christian
Leadership Coaches globally for25 years.
He is the founder ofImagination Partners, providing
online marketing solutions forChristian Coaches and small
businesses.
Author of five books andnumerous articles pertaining to
Christian Leadership andCoaching, joseph is also a
(00:44):
spiritual father, coach,consultant to numerous pastors
and Christian leaders.
Welcome to the show, joseph.
How are you on this gloriousday?
Speaker 2 (00:55):
I am so glad to be here and I love what you're
bringing to the table, and thankyou for allowing me to be part
of it.
Speaker 1 (01:04):
Oh my gosh.
Yes, Well, we were on a panelrecently a couple months ago I
think it is already, or lastmonth and that was on artificial
intelligence and I knew at thatpoint.
After that discussion, I'm likeI need to bring what he's doing
onto Conversations.
So I appreciate the time thatyou are giving to the audience
(01:26):
of Conversation today.
I love.
Speaker 2 (01:28):
Conversations, and I think coaches especially should
steward some of the bestconversations around.
Speaker 1 (01:35):
That's right, you know it Well, we are stepping
into a new year and I know thatyou talk about business
breakthroughs.
So how are conversations?
The next step to 2024 businessbreakthroughs.
What do you think about that?
Speaker 2 (01:54):
Well, I've been doing business and ministry combined
for years, but there was aseason when I was kind of not in
a very vibrant place.
I was on a plateau.
I was basically driftingthrough life.
Not good when you're in frontof people all the time.
I'm supposed to be a spiritualleader and a business leader,
and so one day when I went topick up a gentleman I had never
(02:17):
met he's kind of a famousfounding board member of many
Christian organizations I washoping he would keep the
conversation on a superficiallevel.
Maybe tourists talk, tell meabout this.
Just a 20 minute drive is allit's going to show firm.
But when he stood up in therestaurant and said I recognize
you, dr Middy, from your website, glad to meet you, can I ask
(02:39):
you a question?
And then he laid the questionon me that changed my life.
He said if you keep doing inthe next three years what you've
been doing in the last, wherewill you be in terms of God's
purpose and passion in your life?
And like a deer in theheadlight, I just stunned.
Then all of a sudden I told himwhat I just told you, kelly,
(03:02):
and that is I'm not in a goodplace.
And anyway, 20 minutes later,he had only asked me five
questions and it got me into atailspin of reflection in which
I came out of it and made acommitment that I was going to
try to have one of thoseconversations to bring
breakthrough every day and, ifpossible, I would train tens of
(03:24):
thousands of people in mylifetime to do it.
A year later I met him and Isaid what happened that day?
That's very unusual.
I'm trying to follow yourfootsteps.
He said.
Before I met you, I made twodecisions.
Number one I decided that Iunconditionally loved you.
That was new to me.
I thought I had to get to knowpeople and like them and their
(03:45):
values first.
And he said secondly, I praythat you'd have a breakthrough
in one conversation.
And it happened.
So I'm all about passing thebaton, or keeping the movement
going, and I think you mentioned, kelly, that at Regent, when I
(04:08):
became a coach and coach trainer, I brought it into the
organization, which I hope everycoach on this call gets to do
is that bring it in, bring itthe influence and start not just
with coaching but withconversations and even modeling,
hopefully training people.
So I did what this guy startedme to do.
(04:29):
I called it real talk insteadof it's based out of Luke 24,
instead of when they said not,our hearts burn within us while
he talked with us along the road.
So, without stained glass, justthe plain glass, how can our
conversations do that?
So I tried to model that.
(04:50):
And, kelly, I don't know aboutyou, but I had to be intentional
about this because I'mbasically an introvert.
I'm with my wife in the car andwe're driving two and a half
hours to Richmond from where weare.
I'm talking to myself in myhead the whole time, thinking
I'm having a great time.
She's sitting there and anywayshe says honey, can I remind you
(05:14):
of some?
Yeah, what?
The conversation, the qualityof our conversation, is a
barometer of the quality of ourrelationship.
Oh right, so I trained 1700staff at the university it's the
university of about I thinkit's 13,000 now, mostly online.
(05:37):
But I trained them to haveretention conversation,
basically how to let someonefeel prized, special, honored,
how to somehow know somethingabout their hopes, dreams and
fears within the firstconversation if possible.
And out of that we moved theneedle, not just made the entire
(05:58):
effort, but I was a key part oftraining people.
We moved the needle from, Ithink, 86% retention rate to
over the next two years, 92% andKelly and a university that
spends so much money to getstudents.
The game is retention and ifyou can move the needle, one dot
(06:23):
on a.
If you have 10,000 or morestudents, that saves the
university a million dollars ayear.
So that's a million dollartraining.
I didn't get anything from it,but I got the satisfaction of
passing on what he had done withme that day when I met him and
took him for that 20 minutedrive.
Speaker 1 (06:41):
And retention if we move that into an organization,
right?
So we're talking about studentshere.
And think about it as anorganization really being able
to retain the people, the goodpeople that you have.
It costs more to train up newpeople than it is to keep your
good people and keep them happyand engaged.
Speaker 2 (07:02):
Well, you know in your work.
People don't leave jobs, theyleave relationships and in the
kingdom, whether you're in thekingdom or not, the economy or
the currency of the kingdom ofGod is relationships.
But the currency ofrelationships is conversation.
So if people are going to havebetter managerial supervision,
(07:26):
peer direct report conversationsthat are not like a one size
fits all but a tailor made,honoring way, you're going to
retain more employees and you'regoing to be a better relational
leader for sure.
So that's kind of what I livefor is relational leaders that
really honor, create a cultureof honor within any organization
(07:47):
, starting in the home with yourkids, let alone in the church
or the community or thecorporation.
Speaker 1 (07:55):
Yeah, because I mean we are built on relationships
and, like you said, whether it'sat home or at work or at play,
all those areas it is soimportant, and that's one thing
that I am passionate about isreally developing relationships,
and the work that I do manytimes is with teams and so
really bringing into uncoveringwhat does this relationship look
(08:18):
like as a team and are youreally a team?
Because it is based on therelational capital that they
have.
Speaker 2 (08:28):
I don't know how I got this contract, but I had a
large hotel chain that wanted tobe in the top 10 of customer
service excellence, to like fivestar, and so they heard that I
do coaching and their definitionwas just tell people what to do
, and here's the checklist makesure they do it.
I said, well, that'll help yourfrontline staff to serve, but I
(08:49):
think there's so many otherthings that aren't on your list
that they're never going toserve unless they have a heart
for it.
Well, the problem was, kelly,they didn't have a heart.
The managers for theirfrontline staff, they looked
down at them.
They weren't as educated they,basically, and so I started to
train them in conversation.
That quickly knew hey, you cando the techniques of a
(09:11):
conversation, but if you don'thave a heart for a conversation,
it's just a gimmick.
Anyway, I asked this questionto start.
Ask your frontline staff thisquestion before you kick your
feet out a bit in the morningand they touch the ground and
you think about coming to worktoday.
What are you really lookingforward to and to their
amazement, like 78% said to sendas much money back to our
(09:38):
uncles and aunts and friends inour home country because they're
in such poverty.
While the managers were cut tothe quick, in their conscience
this is a secular organization.
But they realized these people,uneducated, had higher family
values and were living moresacrificially than we were.
Something shifted and theybegan to honor their staff.
(09:59):
All of a sudden the staffreports came in.
Customers said I came to yourhotel, I had a bad back.
I asked her another pillow.
Your frontline staff said I'msorry, we're out of pills, but
wait, I'll find a way.
That was the common expression.
But wait.
And they stuffed the pillowcase with towels.
Customers said best sleep I'vehad.
(10:20):
I'm coming back here next monthwhen I come through.
And they found all the waysoutside the checklist because
they had a heart to serve thecustomers, because the managers
had a heart to serve their staff.
So you're right, relationshipsmake all the difference.
In conversations.
Speaker 1 (10:37):
Yeah, and you know, as you were talking, something
popped up for me.
I was when I was researching mybook.
I was talking with thisorganization and it was
interesting that their employeeengagement surveys they found
they really dug deep and theywere really looking into loyalty
as well and their most loyalemployees were ones who lived
(11:01):
the furthest away.
Wow yeah, which was reallyinteresting.
So it does take digging in andunderstanding your people and,
when it comes to coaching anddeveloping those conversations
and those relationships, notbeing afraid to dig deeper.
We're not looking in the rearview mirror, but we do need to
(11:22):
dig deeper and find out a littlebit more about who the person
is in front of us.
Speaker 2 (11:28):
So you got 18, 19 year old, 20 year old kids.
They've been through COVID,they've been locked down, they
haven't been to their highschool prom, they're living on
social media, they're basicallydon't know how to relate to
people and they feel like anumber, to start with unknown.
So I said I'll do with you whatI did for the staff at the
university.
So, Kelly, do you know themeaning of your name?
(11:50):
Kelly?
Any, exact any meaning come toyour mind?
Yes, why are your parents?
Why strength, and you know whyyour parents gave you that name?
Speaker 1 (12:01):
I've had this conversation.
I have had that conversation.
I'm trying to think what theanswer was.
Speaker 2 (12:07):
So Kelly is a great name.
Strength.
Is there any nickname that yourecall?
I know I've been called a lotso I'm not too good, but that
you really liked stood out, oranybody else's name?
That's a metaphor for your liferight now.
Speaker 1 (12:23):
Geez, not a nickname, because they were negative and
they came from my older brothers.
Speaker 2 (12:28):
They aren't those older brothers.
Speaker 1 (12:30):
Right.
Speaker 2 (12:33):
But anyway, one of the idea is I say to the staff
when you meet a student, hey,ask them.
Hey, hi, what's your name?
Oh, do you know the meaning ofyour name, know why your parents
gave that name?
Is there any nickname?
And all of a sudden they beginto feel known.
I am known, somebody knowssomething about me that nobody
(12:55):
else does, and that I am knownis such an important part of
retention within the first threeto six months that at least six
people know something about meother than my student number.
That's very important forpeople to be known.
And there's a in South Africa.
There's a tribe that when theysee you they say Sababuna and it
(13:23):
means actually I see you andthe response is something like
Suwabana or something and itmeans I am known.
So because you see me, I amknown.
So I think conversations reallystart with seeing somebody
beyond the surface and beingcurious and interested enough,
(13:43):
as any coach should be with aclient.
But doing it in an organizationbrings a coach approach without
coaching but with presidentsconnecting and seeing that
people feel like I am known, Ibelong, I matter, I'm loyal, I'm
part of this organization.
Yeah, for sure.
Speaker 1 (14:01):
So why is this, then, the ideal time to implement
transformational coaching atwork, and I know that you talked
about, even like with COVID,and the things that people have
experienced.
Speaker 2 (14:14):
Well, I think you brought it up earlier and that
says when we met over the AIworkshop the AI is an amazing
movement that's just sweepingthe earth and basically it just
overwhelms you with so muchinformation access, and so the
reason why transformationalcoaching is more important now
(14:37):
than ever is because, ascompanies rush to the AI
solutions, they can easilyunderplay the relational, the
conversational, the connection.
All the things we've beentalking about can take more of a
backseat to get moretransactional in the information
and less transformational inthe approach to leadership,
(15:00):
teams, management, coaching andso forth.
So I think there's a healthybalance between the two, because
AI is not going away, but now'sthe time that the coaching
movement steps into that andmakes sure there's a nice
partnership between AI I callartificial intelligence and
(15:21):
transformational intelligence.
I wrote a book calledTransformational Intelligence
subtitled Creating Cultures ofHonor at Home and at Work, and
anyway, I came up with someideas on that that I enjoy
having people assess their levelof cultural intelligence,
(15:42):
relational intelligence ofcourse there's emotional
intelligence, spiritualintelligence, conversational
intelligence.
Anyway, there's lots of intelthat I look at.
We need to be intelligent.
So the question isn't howintelligent are you?
Your IQ, how are youintelligent?
Speaker 1 (16:00):
That's a real question.
Speaker 2 (16:02):
You're right.
Speaker 1 (16:06):
Well, I'd love to turn there into really
maximizing the innovativemarketing tech that you have and
that I know.
That seems to be right on time.
So I would love for you to talkabout the platform that you
have and what you're doing.
That's fun around that.
Speaker 2 (16:28):
Well being in one of the early pioneers of Christian
coach training.
I'm a slow boat to China whenit comes to marketing and tech.
I'm old school Put me in frontof people, let me do a workshop
or seminar, and so I didn't dohardly any marketing.
(16:50):
In fact, what was supposed tobe just an experiment at the
university to see if it wouldkick in, it became an amazing
phenomena, and it wasn't becauseof me.
The people that I trained didit all.
But I had world-classfacilities, world-class
administration and world-classmarketing already in place
because I was doing electivetraining for coach training for
(17:13):
students that already weremarketed into the university.
I didn't have to do anymarketing.
And then when they said, youcan't do this anymore because
we're getting federal money forscholarships and you're not a
recognized federal, oh, so now Iwas starting over to learn how
to do those marketing and hadsome miserable attempt, because
(17:34):
I am not a tech person and Itried to do it alone and didn't
work.
So finally I got a teamtogether and we researched what
we could do and that wouldsomehow still keep our coaching
authenticity or coaching voiceor coaching presence in the
marketing, and we did combine anumber of pieces on a platform.
(17:59):
That's amazing, that'sintegrated.
The key that I found, kelly, issystems.
If you work the system, thesystem works.
Most small businesses orcoaches do not have a system.
They have a one-off attempt todo this.
They don't have a system thatworks for them that they have to
(18:19):
keep working.
So the integration of so manypieces that allow customer
acquisition, client acquisition,customer nurture, client
nurture, the ability to create afollowing.
For instance, in my company Ihave an old, tired list of about
(18:39):
5,000 people that have beenaround since 2000,.
Right, heard everything I'mgoing to say.
They like me, but it's just so.
I didn't know what to do.
I've used my own system andI've built 2,000 people that are
kind of raving fans within likethree to four months and that's
a whole new refreshing for meto have those people hungry for
(19:04):
what I can bring and the oldpeople appreciate some new blood
in that team anyway.
So that platform I think, if Icould put it this way, one of my
nicknames they can neverpronounce my last name anyway,
right is Dr Dreamfire StrikesAgain.
(19:26):
Dream, you know, it's notDalfire, that's the old movie
back with Robin Williams.
Robin Williams, right, you andI go way back, but dream is your
purpose, fire is your passion.
The intersection of the tworeally ignite.
So I'm good at igniting purposeand passion in conversations or
coaching or even in systems, butHoly Spirit's convicted me Stop
(19:53):
it unless you can help themmonetize it, because there's too
many hope deferred makes theheart sick.
Dead dreams that have not cometrue missed the time.
You name it.
People don't want to dream andget disappointed again.
So I realized I was not goingto do any more igniting
(20:14):
Dreamfire unless I had aplatform that actually was
proven to get coaches, clientsor small business people more
customers.
And I've been working on it forover two years.
And so we're there now andwe're actually launching it end
of January, and we'd love tohave any of your tribe tested
(20:35):
out, taken for a test run, ifthey'd like.
Speaker 1 (20:37):
Yeah, that's awesome, yeah, and, as I said, it's like
right on time what you're doingand, yes, you've been, you know
, two years in the making andit's ready to launch.
I think that that's fantasticand I do like that.
It does take the place of somany other subscriptions, if you
will, that people have yeah.
Speaker 2 (20:58):
I mean when you're a solopreneur or solo coach and
you're not techie, because mostcoaches as you know, kelly, they
love transformation but theydon't like sales or marketing.
Speaker 1 (21:11):
Right.
Speaker 2 (21:12):
And so if you have to start also learn how to plug
this and play this and connectthis oh my gosh, it's the people
throwing the towel really,really quick.
I know I think our organization, which is small, now we've
dumbed it down and this is fine,but we trained probably 15,000
(21:32):
coaches in 29 countries, 14languages, and again, most of
those coaches are internal.
They love coaching and the jobthey already have maybe they're
on staff of church or whateverbut those that are looking for a
healthy, passive income arefrustrated by having to do it on
(21:53):
their own and do all this tech,and so we really believe that
we found a way that you don'tlonger have to be alone to get
clients.
You can do it in community.
You can do it with mentoringand teaching.
You can do it with tools thatwork and almost run themselves.
When you see how easy it is, Ithink it's about time for that
(22:15):
to come forth where and actuallyit's there's a lot of AI in
that that helps a coach.
Get a webinar out there, a freewebinar.
Get a, get your teaching, getyour chapter of your book, get
whatever you're doing it, andthat's it.
I realize you probably knowthis, Kelly.
(22:36):
People don't buy coaching.
They buy solutions and resultsand most coaches don't know
they're niche enough or theneeds of their niche, or a way
to approach them and to servethem that is in the voice of
their niche.
And so, with that said, ourplatform creates a collaboration
(23:00):
in the community to really helpthem to get that and to get it
finally for 2024, to get itright.
Speaker 1 (23:08):
And I love that.
And I also you mentioned aboutmonetizing and if we're talking
to Christian coaches, many timesmoney is like something that
they don't want to make more of.
They're just happy doing whatthey're doing, and it's always
money is not a dirty word.
The way that I consider moneyis that the more that I can make
(23:30):
, the more that I can give, andit took a really shift in
mindset for me to understandthat and to be okay, having a
really nice contract and havingmoney coming in and bringing
people along on that contract,and so I think that there needs
to be a mindset shift with somecoaches not all, but some
coaches with money.
Speaker 2 (23:53):
You hit the nail on the head on that one.
Because I've been sointernational in third world
countries and so forth, thefirst thing I needed to do for
anybody to afford my coachtraining was to scholarship them
.
But the problem was I'vemortgaged by a lot of my company
by not having made enough moneyto create a scholarship fund.
(24:17):
Instead, I just gave it away,and so I still have to pay my
trainers.
Where did I pay them from?
Well, from my job.
So I realized that most peoplehave a heart to help others,
especially if they can't affordyour services.
But the way to do that is, likeyou're saying, create a nice
income stream in which you thencan have the freedom, the
(24:39):
opportunity to be a benefactorand to help them.
Scholarship, if you choose todo that.
Right, yep.
Speaker 1 (24:49):
All right.
So what is one of the top threethings our listeners can do now
to monetize their core purposeand passion?
Speaker 2 (24:58):
So I am a proponent of SEA, which I don't know where
I ever got that term from, butit's important that you get it
in the order.
You first offer people supportfor what the tools, their
relational capital, whateverthey need to move forward.
(25:22):
And then you offerencouragement, because when they
get discouraged, when they hitthe wall in their workout,
whatever, you've got to be there.
And then third isaccountability, which only comes
third after the support andencouragement, and it's only
accountability to what they askyou to be accountable to, which
(25:42):
is a coach approach, you know,but SEA without SEA any of you
in the listening audience todaythat can make a successful
coaching career or get clientsas a small business person or
coach, without SEA, well thanks,you've ruined it for the rest
(26:04):
of us mortals, because if you dothat, you might as well take
all the one and other verses outof the Bible because they're
not needed anymore, right?
So I have a real theology aboutthis that I am so ruined for
the ordinary, kelly, thatanything I'm teaching or
preaching on, you know,marriages or something I never
(26:27):
offer a webinar seminars,anything without doing SEA
within the webinar seminar andthen offering it on the other
side of it, making sure thatthey started it and that they
can do it for the next three,five, six, eight weeks
afterwards to really lock in.
You know, the momentum which isthe second thing, and that is
(26:50):
SEA gives you momentum.
Momentum is real.
I don't know why I've become arabbit football fan after not
even being interested in it foryears, but I'm watching the
momentum shift.
All these teams that were greatare now losing.
And momentum my team is losing.
(27:11):
Momentum is a real deal.
So if you're how do I put this?
If you're boiling I don't havethe exact science on this, kelly
, but if you're boiling waterand you just you want to, you
know, get it quicker, you knowyou get that egg boiling quicker
(27:33):
.
You turn up one degree of heat.
One degree of heat, you know.
But when it gets just beforethe boiling point, it takes so
much more energy to boil thewater than it just be in that
phase of liquid water.
That is not one more degree toget there, it's hundreds of
(27:53):
energy.
You need to turn it all the wayup, because boiling is a major
phase change.
So what that means, I think, isthat if you really are looking
for significant phase change inyour personal coaching, calling
your business in 2024, you justcan't tip it up a notch in your
(28:15):
own energy.
You need the additional phasechange energy of SEA, other
people like-minded, to reallysupport and encourage and hold
you accountable, to get themomentum for that water to boil
and that without that, I'mafraid too many of us take two
(28:35):
steps forward and then one stepback, or one forward and two
back.
The momentum has to shift andmomentum is real and when it
shifts long enough, it stayswhere it is and doesn't go back,
and that's where this community, no longer alone do you need to
try to make it work.
You can do this in communitywith what we're all doing, with
(28:57):
what you're doing in yourwonderful e-magazine and your
conversational podcast.
You're creating communities ofSEA and I appreciate you for
that.
Speaker 1 (29:05):
Well, thank you.
Well, we weren't designed to dolife alone, to work alone it's.
It's just you know how the Lordhas just put it in our hearts,
and we need to be open to thatin Community because, as you
were talking before about youknow, coaches love to serve
people, but they don'tnecessarily like the other
things that go along withrunning a business, that you can
(29:27):
talk to anybody in a professionand it can be.
Their heart is somewhere, butthere's things that they just
don't like to do and it's alwaysabout, you know, collaborating
and being with others.
Speaker 2 (29:39):
So I appreciate because I've been at one job for
38 years.
I'm now an expert at them, atthe life message, making a
living doing what you love.
Because there's plenty of partsof my job different Regimes
I've served under that I haven'tloved at all.
I hate it and a lot of it hasto with admin, that kind of
(30:01):
stuff.
But I found ways through SCAand other things, to really
Making an adventure, make it agame, you know, making a
challenge that I could do,rather than feel like I get
frustrated, stressed or feellike I have to quit.
So I'm not saying you shouldstay at one job 38 years, but I
am saying you can do the thingsthat you don't like to do or
(30:23):
don't know how to do in a waythat's a lot more fun and an
adventure than you ever imagined.
Speaker 1 (30:28):
It's about fun and adventure.
That's what.
Speaker 2 (30:31):
I like I do too.
That's One of the things that'smy passion is that I'm If you.
If I could do one thing in 2024, it would be take a bunch of
executives on to Safari or somekind of Eco tour and I'm too old
(30:54):
to do everything they would do.
But I would be theirphotographer because I love the
adventure of photography.
And then, around the campfiresat night around the world, I
would have the coachingconversations, unpacking what
their aha was and you know tothe reason.
That's important is because youhave to get off sight to really
(31:19):
get insight, and Too many of ourleaders are so caught up in the
, you know, the corporate, instructures and then the
environment.
They they've got to get out ofthere and that's why, when Jesus
touched a blind man, he saidwell, what do you see?
Well, I see men like treeswalking.
Touch of the second time.
My principle is a lot ofleaders need to see the trees
(31:44):
Before they see the creator andthey have to get them out of
their environment where they canactually have an experience and
unpack it with the coach thatthey then get in touch with
creation and the creator and myoh my, that'll change everything
in their lives.
Speaker 1 (32:01):
And reflection is one of those things and this goes
right along with what you'resaying is they Leaders don't
take time to sit down andreflect and it is so Powerful
when they can do that.
What would you say might be oneor two techniques for a leader
To reflect as they're movinginto the new year?
(32:23):
Is they're looking, maybe tochange some things up?
Speaker 2 (32:27):
Yeah, it is.
It is the most atrophied mustmuscle in our Western Business
culture is the art of reflection.
I, I agree, and so yeah, it's.
Everybody says with journal,yeah, well, that's harder than
you think when you haven'texercised those muscles right in
a while.
So I think you've got to findsomething like photography, like
(32:51):
taking walks with music on,like Getting into some other
rhythm that actually producesthe ability to see things from
another perspective, to think,like you said, mindset shift,
your mindset in a different way.
So I think reflection is Reallyneeded more than ever.
(33:12):
But you've got to find a tarot,made way for it to work for you
and typically Any kind ofexercise, which is another issue
.
But on the other side ofexercise, you is the some of the
best time to reflect where youactually you know had done
something and and you get intothat zone of that mood where you
(33:33):
can actually think morecreatively, think more
Intentionally, more focus, andthat's some of my best
reflection time is after ourexercise.
Speaker 1 (33:45):
That's interesting.
What do you find is in that,those moments like what is it
that changes for you?
Speaker 2 (33:53):
Yeah, so when I'm get off the exercise bike, you know
, and I really breathe heavilyand I just have, I've my whole.
The whole breathing thing is sopowerful I've got asthma.
So I've learned that breathingis like everything.
If you breathe through yournose it makes all the difference
(34:15):
in oxygen agitation.
That's just an amazing sciencethat never knew about.
So I had the asthma and so byheavy breathing you actually can
get into a zone where what youthink and feel and Are actually
in more of an alignment theyseem to be congruous and Enables
you to meditate on scripturebetter, enables you to think
(34:37):
about Planning your your nextweek or month in your business
or ministry or your coachingbetter.
There's an amazing creativitythat comes on the other side of
some kind of exercise for meanyway, that is terrific.
Speaker 1 (34:54):
Well, I have appreciated you so much in your
transparency and really what youbrought to this conversation
today.
I'd love to point people inyour direction.
So how could we do that?
Speaker 2 (35:06):
So you know I've written a few books, but what's
the, what's the?
Called Magnus Opus.
You know whatever that means.
It's your Latin word for your.
You know, I don't know what iteven mean, but it my biggest,
biggest book is called Jesus theMaster Coach, and the subtitle
I like better than the title.
It's called how the 100questions of Jesus enable anyone
(35:29):
, anywhere, any time, to havelife-changing interactions, and
so I like to give that to yourlisteners, your people on your
magazine or your podcast, andthe only way I can do it is if
they send an email, I'll sendthem the book.
Speaker 1 (35:47):
All right and we.
Speaker 2 (35:48):
It's an e-book.
Speaker 1 (35:49):
Yeah, we can put that in in the show notes for them.
Speaker 2 (35:52):
Okay so here's.
So Jesus the Master Coach.
So here's what you would do.
Jtmc, that stands for Jesus theMaster Coach, jtmc at.
Here's where it gets a littlemore difficult.
Lifeformingcoachcom that's along word, that's my company's
name, my nonprofitlifeformingcoachcom.
(36:17):
So it's jtmc atlifeformingcoachcom and we'll
send you the e-book and be gladto do that.
If anyone's interested inJumping on that platform at the
end of January when we launch it, we'd love to have you.
You can get on there, kick thetires and so forth.
(36:38):
That's going to be an excitinggroup of people that are coaches
getting clients or businesses,and that would typically be, I
think, 95 For the membership,but we're gonna Somehow.
If they want to even check itout, it'll be 65 a month For
anybody that says I'm with drKelly To check that out and
(37:02):
we'll let them even jump in forfree for the first couple weeks
to see what it's about.
So that'd be a lot of fun.
I do coach training, so ifthere's anybody that wants to
become a coach, I'd love it.
And I only do it like Maybetwice a year and so, and I only
do it in a group of about 12.
So I got that ACT acceleratedcoach training plus, and the
(37:27):
plus is I give them everythingthat I can out of my Santa Claus
bag of leadership tools thisand that kind of just.
I'm in the states of my lifewhen I used to have all my
trainers trained and I never hadtime for it, and now I'm just
doing a few trainings myself.
(37:49):
I am launching another ACTgroup, uh, in the end of January
.
So, in addition to existingcoaches that need clients, I can
help people become atransformational coach to a
Christian perspective.
So those are the things thatI'm passionate about Is getting
my book and the conversationthat will result from it To a
(38:12):
new level and helping businessesand coaches Find that sea
platform to really make adifference in 2024.
So love to have some of yourtribe in there, kelly.
Excellent.
Speaker 1 (38:24):
Well, we appreciate you.
You are just full of wisdom andfun, and I like that.
Yeah, so until next time, youkeep doing great things and
we'll see you soon.
Thank you so much.
Okay, bye, bye, you, you, you.
Hi there, welcome to Conversations where we seek to
advance your leader in teamexcellence by discussing
relevant topics that impacttoday's organizations.
Welcome to the show.
Well, hey there, and welcome toConversations where today we
have Dr Joseph Humitty, evp ofRegent University, responsible
for student retention.
With a coaching culture, josephis also the founder CEO of
(00:24):
Life-Forming Leadership Coaching, certifying Christian
Leadership Coaches globally for25 years.
He is the founder ofImagination Partners, providing
online marketing solutions forChristian Coaches and small
businesses.
Author of five books andnumerous articles pertaining to
Christian Leadership andCoaching, joseph is also a
(00:44):
spiritual father, coach,consultant to numerous pastors
and Christian leaders.
Welcome to the show, joseph.
How are you on this gloriousday?
Speaker 2 (00:55):
I am so glad to be here and I love what you're
bringing to the table, and thankyou for allowing me to be part
of it.
Speaker 1 (01:04):
Oh my gosh.
Yes, Well, we were on a panelrecently a couple months ago I
think it is already, or lastmonth and that was on artificial
intelligence and I knew at thatpoint.
After that discussion, I'm likeI need to bring what he's doing
onto Conversations.
So I appreciate the time thatyou are giving to the audience
(01:26):
of Conversation today.
I love.
Speaker 2 (01:28):
Conversations, and I think coaches especially should
steward some of the bestconversations around.
Speaker 1 (01:35):
That's right, you know it Well, we are stepping
into a new year and I know thatyou talk about business
breakthroughs.
So how are conversations?
The next step to 2024 businessbreakthroughs.
What do you think about that?
Speaker 2 (01:54):
Well, I've been doing business and ministry combined
for years, but there was aseason when I was kind of not in
a very vibrant place.
I was on a plateau.
I was basically driftingthrough life.
Not good when you're in frontof people all the time.
I'm supposed to be a spiritualleader and a business leader,
and so one day when I went topick up a gentleman I had never
(02:17):
met he's kind of a famousfounding board member of many
Christian organizations I washoping he would keep the
conversation on a superficiallevel.
Maybe tourists talk, tell meabout this.
Just a 20 minute drive is allit's going to show firm.
But when he stood up in therestaurant and said I recognize
you, dr Middy, from your website, glad to meet you, can I ask
(02:39):
you a question?
And then he laid the questionon me that changed my life.
He said if you keep doing inthe next three years what you've
been doing in the last, wherewill you be in terms of God's
purpose and passion in your life?
And like a deer in theheadlight, I just stunned.
Then all of a sudden I told himwhat I just told you, kelly,
(03:02):
and that is I'm not in a goodplace.
And anyway, 20 minutes later,he had only asked me five
questions and it got me into atailspin of reflection in which
I came out of it and made acommitment that I was going to
try to have one of thoseconversations to bring
breakthrough every day and, ifpossible, I would train tens of
(03:24):
thousands of people in mylifetime to do it.
A year later I met him and Isaid what happened that day?
That's very unusual.
I'm trying to follow yourfootsteps.
He said.
Before I met you, I made twodecisions.
Number one I decided that Iunconditionally loved you.
That was new to me.
I thought I had to get to knowpeople and like them and their
(03:45):
values first.
And he said secondly, I praythat you'd have a breakthrough
in one conversation.
And it happened.
So I'm all about passing thebaton, or keeping the movement
going, and I think you mentioned, kelly, that at Regent, when I
(04:08):
became a coach and coach trainer, I brought it into the
organization, which I hope everycoach on this call gets to do
is that bring it in, bring itthe influence and start not just
with coaching but withconversations and even modeling,
hopefully training people.
So I did what this guy startedme to do.
(04:29):
I called it real talk insteadof it's based out of Luke 24,
instead of when they said not,our hearts burn within us while
he talked with us along the road.
So, without stained glass, justthe plain glass, how can our
conversations do that?
So I tried to model that.
(04:50):
And, kelly, I don't know aboutyou, but I had to be intentional
about this because I'mbasically an introvert.
I'm with my wife in the car andwe're driving two and a half
hours to Richmond from where weare.
I'm talking to myself in myhead the whole time, thinking
I'm having a great time.
She's sitting there and anywayshe says honey, can I remind you
(05:14):
of some?
Yeah, what?
The conversation, the qualityof our conversation, is a
barometer of the quality of ourrelationship.
Oh right, so I trained 1700staff at the university it's the
university of about I thinkit's 13,000 now, mostly online.
(05:37):
But I trained them to haveretention conversation,
basically how to let someonefeel prized, special, honored,
how to somehow know somethingabout their hopes, dreams and
fears within the firstconversation if possible.
And out of that we moved theneedle, not just made the entire
(05:58):
effort, but I was a key part oftraining people.
We moved the needle from, Ithink, 86% retention rate to
over the next two years, 92% andKelly and a university that
spends so much money to getstudents.
The game is retention and ifyou can move the needle, one dot
(06:23):
on a.
If you have 10,000 or morestudents, that saves the
university a million dollars ayear.
So that's a million dollartraining.
I didn't get anything from it,but I got the satisfaction of
passing on what he had done withme that day when I met him and
took him for that 20 minutedrive.
Speaker 1 (06:41):
And retention if we move that into an organization,
right?
So we're talking about studentshere.
And think about it as anorganization really being able
to retain the people, the goodpeople that you have.
It costs more to train up newpeople than it is to keep your
good people and keep them happyand engaged.
Speaker 2 (07:02):
Well, you know in your work.
People don't leave jobs, theyleave relationships and in the
kingdom, whether you're in thekingdom or not, the economy or
the currency of the kingdom ofGod is relationships.
But the currency ofrelationships is conversation.
So if people are going to havebetter managerial supervision,
(07:26):
peer direct report conversationsthat are not like a one size
fits all but a tailor made,honoring way, you're going to
retain more employees and you'regoing to be a better relational
leader for sure.
So that's kind of what I livefor is relational leaders that
really honor, create a cultureof honor within any organization
(07:47):
, starting in the home with yourkids, let alone in the church
or the community or thecorporation.
Speaker 1 (07:55):
Yeah, because I mean we are built on relationships
and, like you said, whether it'sat home or at work or at play,
all those areas it is soimportant, and that's one thing
that I am passionate about isreally developing relationships,
and the work that I do manytimes is with teams and so
really bringing into uncoveringwhat does this relationship look
(08:18):
like as a team and are youreally a team?
Because it is based on therelational capital that they
have.
Speaker 2 (08:28):
I don't know how I got this contract, but I had a
large hotel chain that wanted tobe in the top 10 of customer
service excellence, to like fivestar, and so they heard that I
do coaching and their definitionwas just tell people what to do
, and here's the checklist makesure they do it.
I said, well, that'll help yourfrontline staff to serve, but I
(08:49):
think there's so many otherthings that aren't on your list
that they're never going toserve unless they have a heart
for it.
Well, the problem was, kelly,they didn't have a heart.
The managers for theirfrontline staff, they looked
down at them.
They weren't as educated they,basically, and so I started to
train them in conversation.
That quickly knew hey, you cando the techniques of a
(09:11):
conversation, but if you don'thave a heart for a conversation,
it's just a gimmick.
Anyway, I asked this questionto start.
Ask your frontline staff thisquestion before you kick your
feet out a bit in the morningand they touch the ground and
you think about coming to worktoday.
What are you really lookingforward to and to their
amazement, like 78% said to sendas much money back to our
(09:38):
uncles and aunts and friends inour home country because they're
in such poverty.
While the managers were cut tothe quick, in their conscience
this is a secular organization.
But they realized these people,uneducated, had higher family
values and were living moresacrificially than we were.
Something shifted and theybegan to honor their staff.
(09:59):
All of a sudden the staffreports came in.
Customers said I came to yourhotel, I had a bad back.
I asked her another pillow.
Your frontline staff said I'msorry, we're out of pills, but
wait, I'll find a way.
That was the common expression.
But wait.
And they stuffed the pillowcase with towels.
Customers said best sleep I'vehad.
(10:20):
I'm coming back here next monthwhen I come through.
And they found all the waysoutside the checklist because
they had a heart to serve thecustomers, because the managers
had a heart to serve their staff.
So you're right, relationshipsmake all the difference.
In conversations.
Speaker 1 (10:37):
Yeah, and you know, as you were talking, something
popped up for me.
I was when I was researching mybook.
I was talking with thisorganization and it was
interesting that their employeeengagement surveys they found
they really dug deep and theywere really looking into loyalty
as well and their most loyalemployees were ones who lived
(11:01):
the furthest away.
Wow yeah, which was reallyinteresting.
So it does take digging in andunderstanding your people and,
when it comes to coaching anddeveloping those conversations
and those relationships, notbeing afraid to dig deeper.
We're not looking in the rearview mirror, but we do need to
(11:22):
dig deeper and find out a littlebit more about who the person
is in front of us.
Speaker 2 (11:28):
So you got 18, 19 year old, 20 year old kids.
They've been through COVID,they've been locked down, they
haven't been to their highschool prom, they're living on
social media, they're basicallydon't know how to relate to
people and they feel like anumber, to start with unknown.
So I said I'll do with you whatI did for the staff at the
university.
So, Kelly, do you know themeaning of your name?
(11:50):
Kelly?
Any, exact any meaning come toyour mind?
Yes, why are your parents?
Why strength, and you know whyyour parents gave you that name?
Speaker 1 (12:01):
I've had this conversation.
I have had that conversation.
I'm trying to think what theanswer was.
Speaker 2 (12:07):
So Kelly is a great name.
Strength.
Is there any nickname that yourecall?
I know I've been called a lotso I'm not too good, but that
you really liked stood out, oranybody else's name?
That's a metaphor for your liferight now.
Speaker 1 (12:23):
Geez, not a nickname, because they were negative and
they came from my older brothers.
Speaker 2 (12:28):
They aren't those older brothers.
Speaker 1 (12:30):
Right.
Speaker 2 (12:33):
But anyway, one of the idea is I say to the staff
when you meet a student, hey,ask them.
Hey, hi, what's your name?
Oh, do you know the meaning ofyour name, know why your parents
gave that name?
Is there any nickname?
And all of a sudden they beginto feel known.
I am known, somebody knowssomething about me that nobody
(12:55):
else does, and that I am knownis such an important part of
retention within the first threeto six months that at least six
people know something about meother than my student number.
That's very important forpeople to be known.
And there's a in South Africa.
There's a tribe that when theysee you they say Sababuna and it
(13:23):
means actually I see you andthe response is something like
Suwabana or something and itmeans I am known.
So because you see me, I amknown.
So I think conversations reallystart with seeing somebody
beyond the surface and beingcurious and interested enough,
(13:43):
as any coach should be with aclient.
But doing it in an organizationbrings a coach approach without
coaching but with presidentsconnecting and seeing that
people feel like I am known, Ibelong, I matter, I'm loyal, I'm
part of this organization.
Yeah, for sure.
Speaker 1 (14:01):
So why is this, then, the ideal time to implement
transformational coaching atwork, and I know that you talked
about, even like with COVID,and the things that people have
experienced.
Speaker 2 (14:14):
Well, I think you brought it up earlier and that
says when we met over the AIworkshop the AI is an amazing
movement that's just sweepingthe earth and basically it just
overwhelms you with so muchinformation access, and so the
reason why transformationalcoaching is more important now
(14:37):
than ever is because, ascompanies rush to the AI
solutions, they can easilyunderplay the relational, the
conversational, the connection.
All the things we've beentalking about can take more of a
backseat to get moretransactional in the information
and less transformational inthe approach to leadership,
(15:00):
teams, management, coaching andso forth.
So I think there's a healthybalance between the two, because
AI is not going away, but now'sthe time that the coaching
movement steps into that andmakes sure there's a nice
partnership between AI I callartificial intelligence and
(15:21):
transformational intelligence.
I wrote a book calledTransformational Intelligence
subtitled Creating Cultures ofHonor at Home and at Work, and
anyway, I came up with someideas on that that I enjoy
having people assess their levelof cultural intelligence,
(15:42):
relational intelligence ofcourse there's emotional
intelligence, spiritualintelligence, conversational
intelligence.
Anyway, there's lots of intelthat I look at.
We need to be intelligent.
So the question isn't howintelligent are you?
Your IQ, how are youintelligent?
Speaker 1 (16:00):
That's a real question.
Speaker 2 (16:02):
You're right.
Speaker 1 (16:06):
Well, I'd love to turn there into really
maximizing the innovativemarketing tech that you have and
that I know.
That seems to be right on time.
So I would love for you to talkabout the platform that you
have and what you're doing.
That's fun around that.
Speaker 2 (16:28):
Well being in one of the early pioneers of Christian
coach training.
I'm a slow boat to China whenit comes to marketing and tech.
I'm old school Put me in frontof people, let me do a workshop
or seminar, and so I didn't dohardly any marketing.
(16:50):
In fact, what was supposed tobe just an experiment at the
university to see if it wouldkick in, it became an amazing
phenomena, and it wasn't becauseof me.
The people that I trained didit all.
But I had world-classfacilities, world-class
administration and world-classmarketing already in place
because I was doing electivetraining for coach training for
(17:13):
students that already weremarketed into the university.
I didn't have to do anymarketing.
And then when they said, youcan't do this anymore because
we're getting federal money forscholarships and you're not a
recognized federal, oh, so now Iwas starting over to learn how
to do those marketing and hadsome miserable attempt, because
(17:34):
I am not a tech person and Itried to do it alone and didn't
work.
So finally I got a teamtogether and we researched what
we could do and that wouldsomehow still keep our coaching
authenticity or coaching voiceor coaching presence in the
marketing, and we did combine anumber of pieces on a platform.
(17:59):
That's amazing, that'sintegrated.
The key that I found, kelly, issystems.
If you work the system, thesystem works.
Most small businesses orcoaches do not have a system.
They have a one-off attempt todo this.
They don't have a system thatworks for them that they have to
(18:19):
keep working.
So the integration of so manypieces that allow customer
acquisition, client acquisition,customer nurture, client
nurture, the ability to create afollowing.
For instance, in my company Ihave an old, tired list of about
(18:39):
5,000 people that have beenaround since 2000,.
Right, heard everything I'mgoing to say.
They like me, but it's just so.
I didn't know what to do.
I've used my own system andI've built 2,000 people that are
kind of raving fans within likethree to four months and that's
a whole new refreshing for meto have those people hungry for
(19:04):
what I can bring and the oldpeople appreciate some new blood
in that team anyway.
So that platform I think, if Icould put it this way, one of my
nicknames they can neverpronounce my last name anyway,
right is Dr Dreamfire StrikesAgain.
(19:26):
Dream, you know, it's notDalfire, that's the old movie
back with Robin Williams.
Robin Williams, right, you andI go way back, but dream is your
purpose, fire is your passion.
The intersection of the tworeally ignite.
So I'm good at igniting purposeand passion in conversations or
coaching or even in systems, butHoly Spirit's convicted me Stop
(19:53):
it unless you can help themmonetize it, because there's too
many hope deferred makes theheart sick.
Dead dreams that have not cometrue missed the time.
You name it.
People don't want to dream andget disappointed again.
So I realized I was not goingto do any more igniting
(20:14):
Dreamfire unless I had aplatform that actually was
proven to get coaches, clientsor small business people more
customers.
And I've been working on it forover two years.
And so we're there now andwe're actually launching it end
of January, and we'd love tohave any of your tribe tested
(20:35):
out, taken for a test run, ifthey'd like.
Speaker 1 (20:37):
Yeah, that's awesome, yeah, and, as I said, it's like
right on time what you're doingand, yes, you've been, you know
, two years in the making andit's ready to launch.
I think that that's fantasticand I do like that.
It does take the place of somany other subscriptions, if you
will, that people have yeah.
Speaker 2 (20:58):
I mean when you're a solopreneur or solo coach and
you're not techie, because mostcoaches as you know, kelly, they
love transformation but theydon't like sales or marketing.
Speaker 1 (21:11):
Right.
Speaker 2 (21:12):
And so if you have to start also learn how to plug
this and play this and connectthis oh my gosh, it's the people
throwing the towel really,really quick.
I know I think our organization, which is small, now we've
dumbed it down and this is fine,but we trained probably 15,000
(21:32):
coaches in 29 countries, 14languages, and again, most of
those coaches are internal.
They love coaching and the jobthey already have maybe they're
on staff of church or whateverbut those that are looking for a
healthy, passive income arefrustrated by having to do it on
(21:53):
their own and do all this tech,and so we really believe that
we found a way that you don'tlonger have to be alone to get
clients.
You can do it in community.
You can do it with mentoringand teaching.
You can do it with tools thatwork and almost run themselves.
When you see how easy it is, Ithink it's about time for that
(22:15):
to come forth where and actuallyit's there's a lot of AI in
that that helps a coach.
Get a webinar out there, a freewebinar.
Get a, get your teaching, getyour chapter of your book, get
whatever you're doing it, andthat's it.
I realize you probably knowthis, Kelly.
(22:36):
People don't buy coaching.
They buy solutions and resultsand most coaches don't know
they're niche enough or theneeds of their niche, or a way
to approach them and to servethem that is in the voice of
their niche.
And so, with that said, ourplatform creates a collaboration
(23:00):
in the community to really helpthem to get that and to get it
finally for 2024, to get itright.
Speaker 1 (23:08):
And I love that.
And I also you mentioned aboutmonetizing and if we're talking
to Christian coaches, many timesmoney is like something that
they don't want to make more of.
They're just happy doing whatthey're doing, and it's always
money is not a dirty word.
The way that I consider moneyis that the more that I can make
(23:30):
, the more that I can give, andit took a really shift in
mindset for me to understandthat and to be okay, having a
really nice contract and havingmoney coming in and bringing
people along on that contract,and so I think that there needs
to be a mindset shift with somecoaches not all, but some
coaches with money.
Speaker 2 (23:53):
You hit the nail on the head on that one.
Because I've been sointernational in third world
countries and so forth, thefirst thing I needed to do for
anybody to afford my coachtraining was to scholarship them
.
But the problem was I'vemortgaged by a lot of my company
by not having made enough moneyto create a scholarship fund.
(24:17):
Instead, I just gave it away,and so I still have to pay my
trainers.
Where did I pay them from?
Well, from my job.
So I realized that most peoplehave a heart to help others,
especially if they can't affordyour services.
But the way to do that is, likeyou're saying, create a nice
income stream in which you thencan have the freedom, the
(24:39):
opportunity to be a benefactorand to help them.
Scholarship, if you choose todo that.
Right, yep.
Speaker 1 (24:49):
All right.
So what is one of the top threethings our listeners can do now
to monetize their core purposeand passion?
Speaker 2 (24:58):
So I am a proponent of SEA, which I don't know where
I ever got that term from, butit's important that you get it
in the order.
You first offer people supportfor what the tools, their
relational capital, whateverthey need to move forward.
(25:22):
And then you offerencouragement, because when they
get discouraged, when they hitthe wall in their workout,
whatever, you've got to be there.
And then third isaccountability, which only comes
third after the support andencouragement, and it's only
accountability to what they askyou to be accountable to, which
(25:42):
is a coach approach, you know,but SEA without SEA any of you
in the listening audience todaythat can make a successful
coaching career or get clientsas a small business person or
coach, without SEA, well thanks,you've ruined it for the rest
(26:04):
of us mortals, because if you dothat, you might as well take
all the one and other verses outof the Bible because they're
not needed anymore, right?
So I have a real theology aboutthis that I am so ruined for
the ordinary, kelly, thatanything I'm teaching or
preaching on, you know,marriages or something I never
(26:27):
offer a webinar seminars,anything without doing SEA
within the webinar seminar andthen offering it on the other
side of it, making sure thatthey started it and that they
can do it for the next three,five, six, eight weeks
afterwards to really lock in.
You know, the momentum which isthe second thing, and that is
(26:50):
SEA gives you momentum.
Momentum is real.
I don't know why I've become arabbit football fan after not
even being interested in it foryears, but I'm watching the
momentum shift.
All these teams that were greatare now losing.
And momentum my team is losing.
(27:11):
Momentum is a real deal.
So if you're how do I put this?
If you're boiling I don't havethe exact science on this, kelly
, but if you're boiling waterand you just you want to, you
know, get it quicker, you knowyou get that egg boiling quicker
(27:33):
.
You turn up one degree of heat.
One degree of heat, you know.
But when it gets just beforethe boiling point, it takes so
much more energy to boil thewater than it just be in that
phase of liquid water.
That is not one more degree toget there, it's hundreds of
(27:53):
energy.
You need to turn it all the wayup, because boiling is a major
phase change.
So what that means, I think, isthat if you really are looking
for significant phase change inyour personal coaching, calling
your business in 2024, you justcan't tip it up a notch in your
(28:15):
own energy.
You need the additional phasechange energy of SEA, other
people like-minded, to reallysupport and encourage and hold
you accountable, to get themomentum for that water to boil
and that without that, I'mafraid too many of us take two
(28:35):
steps forward and then one stepback, or one forward and two
back.
The momentum has to shift andmomentum is real and when it
shifts long enough, it stayswhere it is and doesn't go back,
and that's where this community, no longer alone do you need to
try to make it work.
You can do this in communitywith what we're all doing, with
(28:57):
what you're doing in yourwonderful e-magazine and your
conversational podcast.
You're creating communities ofSEA and I appreciate you for
that.
Speaker 1 (29:05):
Well, thank you.
Well, we weren't designed to dolife alone, to work alone it's.
It's just you know how the Lordhas just put it in our hearts,
and we need to be open to thatin Community because, as you
were talking before about youknow, coaches love to serve
people, but they don'tnecessarily like the other
things that go along withrunning a business, that you can
(29:27):
talk to anybody in a professionand it can be.
Their heart is somewhere, butthere's things that they just
don't like to do and it's alwaysabout, you know, collaborating
and being with others.
Speaker 2 (29:39):
So I appreciate because I've been at one job for
38 years.
I'm now an expert at them, atthe life message, making a
living doing what you love.
Because there's plenty of partsof my job different Regimes
I've served under that I haven'tloved at all.
I hate it and a lot of it hasto with admin, that kind of
(30:01):
stuff.
But I found ways through SCAand other things, to really
Making an adventure, make it agame, you know, making a
challenge that I could do,rather than feel like I get
frustrated, stressed or feellike I have to quit.
So I'm not saying you shouldstay at one job 38 years, but I
am saying you can do the thingsthat you don't like to do or
(30:23):
don't know how to do in a waythat's a lot more fun and an
adventure than you ever imagined.
Speaker 1 (30:28):
It's about fun and adventure.
That's what.
Speaker 2 (30:31):
I like I do too.
That's One of the things that'smy passion is that I'm If you.
If I could do one thing in 2024, it would be take a bunch of
executives on to Safari or somekind of Eco tour and I'm too old
(30:54):
to do everything they would do.
But I would be theirphotographer because I love the
adventure of photography.
And then, around the campfiresat night around the world, I
would have the coachingconversations, unpacking what
their aha was and you know tothe reason.
That's important is because youhave to get off sight to really
(31:19):
get insight, and Too many of ourleaders are so caught up in the
, you know, the corporate, instructures and then the
environment.
They they've got to get out ofthere and that's why, when Jesus
touched a blind man, he saidwell, what do you see?
Well, I see men like treeswalking.
Touch of the second time.
My principle is a lot ofleaders need to see the trees
(31:44):
Before they see the creator andthey have to get them out of
their environment where they canactually have an experience and
unpack it with the coach thatthey then get in touch with
creation and the creator and myoh my, that'll change everything
in their lives.
Speaker 1 (32:01):
And reflection is one of those things and this goes
right along with what you'resaying is they Leaders don't
take time to sit down andreflect and it is so Powerful
when they can do that.
What would you say might be oneor two techniques for a leader
To reflect as they're movinginto the new year?
(32:23):
Is they're looking, maybe tochange some things up?
Speaker 2 (32:27):
Yeah, it is.
It is the most atrophied mustmuscle in our Western Business
culture is the art of reflection.
I, I agree, and so yeah, it's.
Everybody says with journal,yeah, well, that's harder than
you think when you haven'texercised those muscles right in
a while.
So I think you've got to findsomething like photography, like
(32:51):
taking walks with music on,like Getting into some other
rhythm that actually producesthe ability to see things from
another perspective, to think,like you said, mindset shift,
your mindset in a different way.
So I think reflection is Reallyneeded more than ever.
(33:12):
But you've got to find a tarot,made way for it to work for you
and typically Any kind ofexercise, which is another issue
.
But on the other side ofexercise, you is the some of the
best time to reflect where youactually you know had done
something and and you get intothat zone of that mood where you
(33:33):
can actually think morecreatively, think more
Intentionally, more focus, andthat's some of my best
reflection time is after ourexercise.
Speaker 1 (33:45):
That's interesting.
What do you find is in that,those moments like what is it
that changes for you?
Speaker 2 (33:53):
Yeah, so when I'm get off the exercise bike, you know
, and I really breathe heavilyand I just have, I've my whole.
The whole breathing thing is sopowerful I've got asthma.
So I've learned that breathingis like everything.
If you breathe through yournose it makes all the difference
(34:15):
in oxygen agitation.
That's just an amazing sciencethat never knew about.
So I had the asthma and so byheavy breathing you actually can
get into a zone where what youthink and feel and Are actually
in more of an alignment theyseem to be congruous and Enables
you to meditate on scripturebetter, enables you to think
(34:37):
about Planning your your nextweek or month in your business
or ministry or your coachingbetter.
There's an amazing creativitythat comes on the other side of
some kind of exercise for meanyway, that is terrific.
Speaker 1 (34:54):
Well, I have appreciated you so much in your
transparency and really what youbrought to this conversation
today.
I'd love to point people inyour direction.
So how could we do that?
Speaker 2 (35:06):
So you know I've written a few books, but what's
the, what's the?
Called Magnus Opus.
You know whatever that means.
It's your Latin word for your.
You know, I don't know what iteven mean, but it my biggest,
biggest book is called Jesus theMaster Coach, and the subtitle
I like better than the title.
It's called how the 100questions of Jesus enable anyone
(35:29):
, anywhere, any time, to havelife-changing interactions, and
so I like to give that to yourlisteners, your people on your
magazine or your podcast, andthe only way I can do it is if
they send an email, I'll sendthem the book.
Speaker 1 (35:47):
All right and we.
Speaker 2 (35:48):
It's an e-book.
Speaker 1 (35:49):
Yeah, we can put that in in the show notes for them.
Speaker 2 (35:52):
Okay so here's.
So Jesus the Master Coach.
So here's what you would do.
Jtmc, that stands for Jesus theMaster Coach, jtmc at.
Here's where it gets a littlemore difficult.
Lifeformingcoachcom that's along word, that's my company's
name, my nonprofitlifeformingcoachcom.
(36:17):
So it's jtmc atlifeformingcoachcom and we'll
send you the e-book and be gladto do that.
If anyone's interested inJumping on that platform at the
end of January when we launch it, we'd love to have you.
You can get on there, kick thetires and so forth.
(36:38):
That's going to be an excitinggroup of people that are coaches
getting clients or businesses,and that would typically be, I
think, 95 For the membership,but we're gonna Somehow.
If they want to even check itout, it'll be 65 a month For
anybody that says I'm with drKelly To check that out and
(37:02):
we'll let them even jump in forfree for the first couple weeks
to see what it's about.
So that'd be a lot of fun.
I do coach training, so ifthere's anybody that wants to
become a coach, I'd love it.
And I only do it like Maybetwice a year and so, and I only
do it in a group of about 12.
So I got that ACT acceleratedcoach training plus, and the
(37:27):
plus is I give them everythingthat I can out of my Santa Claus
bag of leadership tools thisand that kind of just.
I'm in the states of my lifewhen I used to have all my
trainers trained and I never hadtime for it, and now I'm just
doing a few trainings myself.
(37:49):
I am launching another ACTgroup, uh, in the end of January
.
So, in addition to existingcoaches that need clients, I can
help people become atransformational coach to a
Christian perspective.
So those are the things thatI'm passionate about Is getting
my book and the conversationthat will result from it To a
(38:12):
new level and helping businessesand coaches Find that sea
platform to really make adifference in 2024.
So love to have some of yourtribe in there, kelly.
Excellent.
Speaker 1 (38:24):
Well, we appreciate you.
You are just full of wisdom andfun, and I like that.
Yeah, so until next time, youkeep doing great things and
we'll see you soon.
Thank you so much.
Okay, bye, bye, you, you, you.
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