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December 13, 2019 14 min

Episode #001 - Quality Experience


Why Quality?

  • Hardware Driven
  • Employees Own Their Own Devices
  • Phones Are Powerful
  • Social Consumer Experiences Are Quality
  • Training Should Match
  • Peak Information

  • Information Surplus
  • Information as a Commodity
  • Time is Limited with Our Learners
  • The Fastest/Highest Quality Experience Wins 
  • Amazon Example
  • Voice Activation Example
  • Podcast Example
  • User Experience

  • Less Conformity
  • More Gig Economy
  • More Contractors
  • Less “Company Men/Women”
  • More Remote Workers
  • Pushing Away from Lecture Model
  • Aligning Experiences with Consumer Desires
  • Two-Fold Experience
  • Fast, Easy-to-access, Mobile Friendly, Feels Great/Beautiful Design
  • Understand the Learner
  • Conclusion

    Mark as Played

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