Explore the power of Partner Success programs with Andrew Carothers from Cisco Systems in our captivating podcast episode. Unearth how Cisco's globally renowned Partner Success program has revolutionized customer engagement and renewals, and learn how it could transform your business approach.
Discover how Partner Success programs can significantly boost renewals and increase customer wallet-share, providing your company with the tools to thrive and scale effectively. Andrew provides an insider's view on the challenges faced and how these hurdles were masterfully overcome during the program's implementation.
In this episode, gain insights on:
- Effective strategies for initiating and expanding a Partner Success program.
- Navigating the complexities of data sharing to strengthen partner collaborations.
- A detailed look at Cisco's Partner Success Portal and the Lifecycle Advantage Program.
- Deciphering the metrics and KPIs that define the success of these programs.
- Smart management of shared customer data for mutual success.
For SaaS leaders seeking to enhance partner relations and drive substantial growth in their companies, this episode is a treasure trove of practical solutions and innovative strategies. It offers a pathway to mastering Partner Success, presenting transformative insights for your business.
Discover these transformative insights in the full video: https://youtu.be/z3B2Z0o8Htw
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Additional Resources:
🎥 Video: How to establish a Partner Success Program
https://bit.ly/48GoPHD
🎥 Video: What is PARTNER SUCCESS?
https://bit.ly/3P3obwV
🎥 Video: Dreamforce 2017 Partner Success Breakout Session Intro
https://bit.ly/42XbtWl
🎥 Video: Defining the Customer’s Desired Outcome Using CUSTOMER DATA
https://bit.ly/42ZHXPA
🎥 Video: Designing a Customer Lifecycle Map and its Impact
https://bit.ly/3SXac
👉🏻 Whenever you’re ready...If you're an 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘥 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘊𝘚𝘔 𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘦 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘧𝘪𝘳𝘴𝘵 𝘵𝘪𝘮𝘦, there are 3 powerful ways I can help you fast-track success while avoiding common pitfalls:
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Track key KPIs to boost CSM performance. Grab my cheatsheet to focus on metrics that matter—scale smarter & grow revenue. Click here to download.
2️⃣ 𝙅𝙤𝙞𝙣 11,000+ 𝘽2𝘽 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚𝙨 𝙖𝙣𝙙 𝙇𝙚𝙖𝙙𝙚𝙧𝙨
I share strategic insights & practical tools to help you hit your quarterly goals faster while scaling your CS operations efficiently. Don’t navigate this alone - tap into a thriving community of leaders who are optimizing their CS strategies & driving serious impact. Click here to join.
3️⃣ 𝘽𝙪𝙞𝙡𝙙𝙞𝙣𝙜 𝙤𝙧 𝙇𝙚𝙖𝙙𝙞𝙣𝙜 𝙖 𝘾𝙎𝙈 𝙏𝙚𝙖𝙢 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙁𝙞𝙧𝙨𝙩 𝙏𝙞𝙢𝙚?
Building a CS practice for the first time doesn’t have to feel like an uphill battle. With the right frameworks, you can achieve results faster than you think. I help experienced executives build a proactive, high-performing CS team—without the guesswork & costly missteps of figuring it out alone. Learn more.
📌 Visit our Website - CSM
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