Does Customer Experience (CX) begin with Sales?
Newsflash - NO!
It starts with Marketing.
We're diving deep into Customer Experience (CX) with two distinguished guests - CX expert Anita Toth and veteran Marketing VP, Chelsea Mori.
Anita and Chelsea are bringing their wealth of expertise to make sure this silo has the 1st seat at the CX table.
As a CX professional, this episode is for you if you need to:
- Drive excellent partnerships between functional silos
- Understand CX nuances and the metrics of Marketing
- Maximize Marketing's impact on Customer Experience
- Improve your relationship with Sales and Customer Success
- Move beyond theory - apply lessons from real, practical experience
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Therapy Gecko
An unlicensed lizard psychologist travels the universe talking to strangers about absolutely nothing. TO CALL THE GECKO: follow me on https://www.twitch.tv/lyleforever to get a notification for when I am taking calls. I am usually live Mondays, Wednesdays, and Fridays but lately a lot of other times too. I am a gecko.