Time is the only commodity nobody gives us back, and data scientists spend 70% of their time on manual tasks instead of meaningful analysis.
On this episode of Digital Transformation Success, host and Little Bird Marketing CEO Priscilla McKinney talks with Naira Musallam, co-founder of SightX, about addressing the fundamental challenge of data collection, cleaning, and analysis processes that have plagued the market research industry. Before starting SightX, an all-in-one consumer insights platform, Musallam was on faculty at Columbia University and taught graduate-level courses in research and statistics at NYU while leading R&D for a consulting firm that served Fortune 500 companies.
They discuss how the research industry transforms through automation of manual statistical processes while maintaining the transparency and accuracy that enterprise clients demand. Musallam explains how her team recognized that the industry was broken across multiple touchpoints - from data collection to cleaning, formatting, analytics, and visualization - and built SiteX to solve this problem. The conversation explores how digital innovation enables the platform to incorporate both traditional automated statistical libraries and modern AI capabilities for text-based analysis while avoiding the "black box" problem that can lead to hallucinations in quantitative research. "The only commodity in life that nobody gives us back is time," Musallam explains. "Given choices, people want to spend it doing meaningful things and fun things."
McKinney and Musallam also discuss career advice for the next generation of data scientists, emphasizing the importance of soft skills over technical skills. (Dear Reader, this harkens back to a great episode where Abhijit Bhaduri said the same thing!) They explore how curiosity, flexibility, and genuine relationship-building matter more than learning specific programming languages or prompt writing, especially as technology continues to evolve rapidly. The conversation covers the evolution of technology trends in market research, from big data to machine learning to artificial intelligence, and how Musallam differentiates between AI automation and synthetic data. The episode highlights how inclusive design principles help democratize sophisticated research methodologies for users at every level of experience.
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