Are you tired of being seen as just another commodity? Ready to stand out, command premium prices, and deliver extraordinary customer experiences? In this episode of the DMC Marketing Nugget, host Devin Herz sits down with Vance Morris, founder of Deliver Service Now Institute and author of Systematic Magic. From his journey as a Disney leader to a thriving entrepreneur, Vance shares transformative strategies to elevate your business.
In this episode, you’ll discover:
- Lessons from Disney: How Vance's experiences at Disney shaped his approach to creating memorable customer experiences.
- "7 Magic Keys" to Success: One powerful key from Systematic Magic that can immediately improve your customer service.
- Pricing for Premium: Vance’s advice on reducing price resistance and commanding premium prices.
- Turning Failures into Loyalty: Proven strategies to use service recovery as a tool to enhance customer trust and loyalty.
Learn how to "Disnify" your business and unlock the secrets to long-term success with Vance Morris.
Don’t miss this incredible episode! Hit like & follow, listen on your favorite streaming app, and visit DMCMarketingNugget.com for more insightful episodes.
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