In this episode of the Ecommerce Revamped Podcast, host Rob Stanley sits down with Mitch Goldstone, CEO of ScanMyPhotos, to uncover how innovation fuels long-term ecommerce growth, customer loyalty, and industry leadership. This conversation dives deep into how evolving tech, bold strategies, and customer-centric thinking helped ScanMyPhotos scale into a household name in the photo digitization space. Mitch reveals the journey of transforming from a film-processing shop into a digitization powerhouse, sharing the challenges and breakthroughs that came from adapting to the digital era. You'll hear how ScanMyPhotos leverages cutting-edge automation, AI, and customer feedback to streamline fulfillment and deliver exceptional service. Whether it's using AI to enhance photo restoration or pioneering the use of VR for immersive photo experiences, Mitch explains how tech-enabled innovation creates customer "wow" moments that drive retention and media buzz. #MitchGoldstone #ScanMyPhotos #Miva
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