Bob Pulver hosts Michael Palys and Mike Patchen, Co-founders of Colleva, to discuss the innovative use of AI in coaching and talent acquisition. They explore the evolution of AI coaching, its applications across various industries, and the importance of addressing AI bias. The discussion highlights the potential of AI to enhance employee training, improve sales performance, and streamline recruitment processes, while emphasizing the need for responsible AI governance. The conversation concludes with insights into upcoming events and the future of AI in the workplace.
Keywords
AI coaching, Colleva, talent acquisition, employee insights, AI bias, sales coaching, healthcare training, performance management, responsible AI, technology summit
Takeaways
Colleva started with AI coaching and has expanded its use cases.
AI can play multiple roles in coaching and training.
The platform is designed for high-performance environments.
Colleva is being used in healthcare for role-playing scenarios.
Sales coaching is a natural extension of their AI capabilities.
AI can help standardize training and improve performance management.
The platform allows for personalized and customized training experiences.
AI bias is a critical concern that needs to be addressed.
Colleva aims to empower employees rather than replace human interaction.
The future of AI in recruitment is about providing fair opportunities.
Sound bites
"It's more situation specific."
"We can practice and get it right."
"Bias mitigation is critical in AI solutions."
Chapters
00:00 Introduction to Responsible AI and Colleva
02:14 The Genesis of Colleva and AI Coaching
04:49 Expanding Use Cases: From Coaching to Talent Co-Pilot
07:34 Target Markets: Financial Services and Healthcare
10:20 Sales Coaching: Enhancing Revenue Generation
13:04 Employee Insights and Performance Management
15:40 Customizing AI Interactions for Organizations
18:17 User Experience and Feedback on AI Avatars
22:45 From Marketing to Selling: The Evolution of Resumes
23:44 The Importance of 3D Candidate Presentation
25:26 Human-Centric Recruitment: Fairness and Respect
26:46 AI in Recruitment: Enhancing Human Interaction
30:13 AI Governance: Addressing Bias and Trust
34:16 Building Trust in AI Solutions
38:26 Creating a Unified Talent Experience
39:56 AI in Education: Tools for the Next Generation
45:25 Upcoming Events: The NYU Coaching and Technology Summit
Michael Palys: https://www.linkedin.com/in/mpalys/
Mike Patchen: https://www.linkedin.com/in/michael-patchen-39713214/
Colleva: https://www.colleva.com/
For advisory work and marketing inquiries:
Bob Pulver: https://linkedin.com/in/bobpulver
Elevate Your AIQ: https://elevateyouraiq.com
Substack: https://elevateyouraiq.substack.com
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Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.