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August 8, 2018 25 min
Learn what cognitive computing is, the development of AI from machine learning and taking into account reasoning, planning, and scheduling, how infusing intelligent automation and deeper meaningful engagement with customers can transform businesses, the benefits of deploying chatbots to assist customer service agents and reduce second calls by 15-20%, the importance of data in an increasingly connected world, recommended data safety measures, self-driving vehicle technology progress, what being an IBM Fellow means to her as a female, predictions and more.  • About Dr. Chitra Dorai • Dr. Dorai is a Computer Scientist, Data Science and AI Expert, Innovation Advisor, and Entrepreneur. She was formerly at IBM as an IBM Fellow & CTO. She has 25+ years of R&D experience and an extensive portfolio of innovations with research contributions in computer science. Learn about Canada's First Innovation ETF (TSX: EDGE) -
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