Business leaders must embrace digital transformation to remain competitive in a rapidly changing technological landscape. The article emphasizes the importance of understanding customer expectations, leveraging data analytics, and streamlining operations through technology. It also provides a framework for implementing digital transformation, including evaluating existing digital capabilities, establishing clear objectives, making strategic technology investments, fostering a culture of innovation, and connecting with customers online. The article concludes that businesses must continuously adapt to new technologies and changing consumer demands to thrive in the digital age.
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