A Strong Workplace Culture Generates Bottom Line Results

Welcome to the FIsionaries Podcast, sponsored by Alkami. I’m Jim Marous. This exciting podcast series shines a light on financial institutions at the cutting edge of digital transformation … providing you with the tips and tricks to elevate your digital game. Our guests are competing with the biggest players in financial services by embracing their digital vision at speed and scale. At a time when almost all financial institutions look and act the same, it is more important than ever to create brand differentiation through innovative products, a commitment to the community, and an internal culture that impacts members and customers directly. Founded in 1940 with a schoolteacher’s shoebox and a handwritten ledger, iQ Credit Union has never forgotten its roots, growing relationships through empathy and a commitment to financial wellness education. My guest on the FIsionaries podcast is Jordan Lehrman, Chief Technology Officer, iQ Credit Union, a $2B asset financial institution serving the Pacific Northwest. Matt shares how making a commitment to internal culture pays member dividends that stimulates growth. Watch the video version of this interview on our YouTube Channel: https://youtube.com/@Alkamitech