Why Traditional Customer Data Is Dead—The New Playbook for Retail Success with Russ Hawkins

All Episodes

June 24, 2025 • 38 mins

In this episode of Food Tech Talk: Supply Chain Insights from Farm to Fork, host Lydia Adams sits down with Russ Hawkins, President and CEO of Agilence Inc., to explore how businesses can leverage data analytics, AI, and automation while maintaining exceptional customer experiences. From managing multiple delivery platforms to implementing AI solutions, Russ shares invaluable insights on turning data into actionable business intelligence. Whether you're looking to improve operational efficiency, reduce loss, or enhance customer satisfaction, this conversation offers practical strategies for staying competitive in today's rapidly evolving retail and restaurant landscape. 🌱 Introducing AskReg by Trustwell – Your AI-Powered Regulatory Assistant. From food safety to nutritional labeling, get fast, accurate answers backed by verified sources — across the U.S., Canada, EU, and more. Just $299/year – and get 25% off with code PODCAST25. To claim your discount, visit AskReg AI Software Options | Trustwell

Mark as Played

Advertise With Us

Popular Podcasts

Crime Junkie

Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.

24/7 News: The Latest

The latest news in 4 minutes updated every hour, every day.

Stuff You Should Know

If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

.css-15opob5{left:0;position:absolute;top:0.8rem;} All Episodes

.css-14f5ked{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;}Why Traditional Customer Data Is Dead—The New Playbook for Retail Success with Russ Hawkins