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October 10, 2023 15 mins

Ever wondered how  business leaders or athletes stay at the top of their game? It's not just physical prowess or business acumen. It's the unseen power of mental health. We have with us Dr. Jarrod Spencer, a clinical psychologist specializing in fostering emotional health in high performers.

We explore the 'clear mind, better performance' mantra that Dr. Spencer swears by(his famous book "Mind of the Athlete"), emphasizing the crucial role of mental health in business and athletics.
He walks us through the fear of the unknown and provides insights on building resilience and confidence to positively influence our everyday situations.

The conversation takes us to the heart and head knowledge that can boost resilience, while underlining the role of good sleep in enhancing performance.

We discuss the quintessential duo of empathy and resilience in steering through uncertain times. Dr. Spencer underscores the need for a human touch in businesses, a warm connect with employees, customers that goes beyond transactional relationships. He dissects the complexities of today's work culture, including the implications of global time zone differences and the immediate world of technology.

We learn how empathetic leadership can promote mental health, creating a thriving environment for employees to grow personally and professionally. So tune in to this re-purposed episode from Season 2 (full episode now on YouTube as well !) and come away with a better understanding of the extraordinary significance of mental health in the fast-paced world of business.

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Vai Kumar (00:07):
Welcome to Freshleaf Forever, a podcast that gives
you fascinating insights weekafter week.
Here's your host, Vaikumar.
This is another episode ofPodcast Freshleaf Forever.
Today I have the honor ofinterviewing Dr Jarrod Spencer.
He is very passionate aboutimproving the emotional health

(00:31):
of athletes and business leaders.
Dr Spencer is a clinicalpsychologist who helps clients
get unstuck and become the bestversion of themselves so they
can thrive in their business orathletic pursuit.
Hey, Dr Spencer, how are youtoday?
Welcome to the podcast.

Jarrod Spencer (00:50):
Hi doing so well .
Thank you for having me.
It's a pleasure to be with youtoday.

Vai Kumar (00:54):
Yeah, I just thought it's so important in this
present day context to talkabout well-being of people in
business and the employees aswell.
Right, and I know you're anexpert doing both the business
side and the athletic side, butI guess peak performance, when
it comes to the present daycontext, I think mental health

(01:16):
plays a great role in that.
So what do you think are thecrucial factors impacting
businesses today?

Jarrod Spencer (01:23):
As you alluded to there, it's really mental
health.
We have got to do more to equipour employees in the business
world with the skills, themental tools in their mental
toolbox to manage the anxietyand pressure and stress and
insomnia and challenges that wehave today.
We've got to equip them to dealwith the emotional side of life

(01:45):
.

Vai Kumar (01:46):
Okay, you said anxiety there.
Let me ask you how much is fearof the unknown playing into
people's lives?

Jarrod Spencer (01:54):
Well for sure.
Yeah, I define anxiety as thefear of the unknown.
Right, that's anoversimplification, but what we
are saying is that when ourthoughts go a little too far
into the future, we can feelworried or frustrated, or maybe
even overly concerned oressentially anxious.

(02:14):
And so anxiety is when yourmind goes a little too far
forward.
It could often be when yourmind goes a little, your
thoughts go a little bit too fartoo long in the past, and so
right now, we live in a time andplace in history where we just
don't know what tomorrow isgoing to bring.
That's been one of the majoraspects of the pandemic.
Now I don't see that as all bad, and the reason I say that is

(02:36):
because I think we were livingtoo fast, too far in the future,
and so, by bringing life backto the here and the now, let's
just focus on today, let's justfocus on this week, this weekend
, and then we'll see what nextweek or next month brings.
I think there's some degree ofbenefit for that.
Having said that, anxiety is atan all time high right now, and

(02:59):
we've never seen it quite likeit.

Vai Kumar (03:00):
Okay, and how significant then is resiliency
and confidence in the context ofthe current situation.
Is that something, if we giveenough impetus to, that can
possibly bring about a shift?

Jarrod Spencer (03:18):
Adversity breeds resiliency and for those
individuals that have gonethrough some type of adversity
in their life, because that theyactually have skill set.
But there are a lot of peoplewhose lives have been pretty
good and they didn't really havethat same set of tools in their
mental toolbox to manage theadversity.
They don't have the same typeof emotional resiliency and,
quite frankly, they'restruggling.

(03:39):
They're suffering.
Now, that being said, eventhose most resilient people out
there, there is a limit forresiliency and people do
experience that mental fatigueand, consequently, everybody
needs a break.
So, yes, resiliency is one ofthose hallmark characteristics
that has been really vital, butit's limited.

Vai Kumar (04:02):
Yeah, I know, I mean, there's only so much that one
can do, right Like, we all arenot super human, we are just
human Right.

Jarrod Spencer (04:10):
I guess, so true , yeah, so true.

Vai Kumar (04:14):
So how best can one develop these then?
I mean, what is it that one cancultivate and how is it that
experts like you can help, say,individuals or businesses and
their employees thrive?

Jarrod Spencer (04:31):
Sure.
So there's literally two pathsthe outside in head knowledge,
and then the inside out, kind oflike heart knowledge.
So when somebody works one onone with an individual and they
look within and they talk abouttheir own feelings and their
experiences and the complexinterpersonal dynamics, we
really learn more about thyselfand therefore we can heal

(04:52):
oneself and develop thenecessary skills to manage life
a little bit better.
Oh, wow, wow, wow.
It's amazing.
One half the other half is theoutside, in really head
knowledge.
As I record this with you, I'mstanding in front of a bunch of
books here and those books arereally like resources that if an
individual were to developresiliency by studying and

(05:13):
reading and learning andwatching podcasts and listening
to all kinds of speakers outthere, there's so many things
that they could do to reallyequip themselves with knowledge
and that's another way todevelop resiliency.

Vai Kumar (05:28):
Okay, and your signature message clear a mind,
better performance, right.
So what strength psychologymethods do you typically give
organizations or its employeesto become better?

Jarrod Spencer (05:42):
Sure, when it comes to strength, psychology,
techniques to have a clear mind,it really all comes down to one
main thing, and that really,quite frankly, is sleep.
Sleep is the number one factorin performance, and the better
we're sleeping, the mind usuallyheals itself.
When we're sleeping, it clearsitself out.
The problem is, you know, mostpeople are sleeping about six
hours a day.

(06:03):
They're logging about six hoursof screen time, maybe more, and
so in the last 10 years we'veseen this huge shift from like.
A lot of people around theworld are just getting more
screen time than they are hoursof sleep and they're on their
phone, social media, and thereinlies this massive self-adiction
problem that's driving thesleep epidemic, which is really
impacting mental health.
So when we talk about how tohave a clear mind, better

(06:24):
performance, the very firstplace I start with companies,
corporations, with athletes islet's take a deep dive on sleep.

Vai Kumar (06:32):
I mean it's interesting.
You said insomnia earlier andthen you also talked about the
need for better sleep makes meagain want to ask is it a matter
of you and me taking to say aforum like LinkedIn or somewhere
and bringing this up for it to?
You know?
Change for the better?
Because the work cultureoverall seems to be completely

(06:55):
immersed, especially inintergeographic companies, you
know, companies that operateglobally, people operating in
different time zones.
They are not eating right, theyare not sleeping well.
So how do we think about thiscultural shift?
Because when it's dinner timesomewhere, people are still on
calls because the demands ofwork and their situation, you

(07:17):
know, calls for it, right.
So how do we bring about thischange, dr Spencer?

Jarrod Spencer (07:23):
You're asking a question that I don't have the
answer to.
I mean, the truth is like thisis really really complicated and
really hard.
And you're absolutely right.
As we become, like you know,more united around the world and
time zones are different, andour circadian rhythm, or our
natural rhythm that eachperson's body has with the
environment that's around them,that's that's shifting, and so

(07:46):
what we know is that a lot ofwhat's happening isn't really
healthy for us, it's not reallygood for our overall health and
well being, and so how do wecreate boundaries around
technology when we all live in aworld of immediacy?
We want it now, and if youdon't want to provide it, that's
fine, we'll just get somebodyelse, and so that's.

(08:08):
That is a unanswerable questionat this point in time.
My mind's not smart enough toanswer that or solve that, but I
do think that we have to find away to make it a little bit
better for each individual sothat we can have greater mental
health.

Vai Kumar (08:25):
And it's certainly playing into someone's mental
well being, correct?
I guess the need for the houris that empathetic leaders what
is it?
You know?
How do they build confidenceand trust in employees and how
can we foster mental health?
Because I think somewhere thereneeds to be some forum that can
bring this message out loud andclear, correct?

Jarrod Spencer (08:48):
For sure.

Vai Kumar (08:49):
Just like you and me writing on LinkedIn creating
awareness, or is it you and mesitting on this podcast or, in
conjunction to that, bringing itup in other forums?
Or is it a matter of leadersbeing more empathetic?

Jarrod Spencer (09:03):
Yeah, great question, and I think the truth
is, when it comes to business,follow the money, and a lot of
times company leaders will givelip service to the importance of
mental health, for example, intheir organization.
But if you really stop andthink about it like, how many
webinars are they hosting fortheir employees to watch?
What type of speakers are theybringing in?

(09:25):
What books are they having themread?
What one-on-one resources arethey providing?
And the harsh reality is theanswer a lot of times is that
yeah, it's a check the box item,but we're not really going
below the surface, we're notreally going deep on this topic.
That's where the cultural shiftis beginning, but oftentimes
there's not the funding behindit to make it meet the need of

(09:48):
the people today.

Vai Kumar (09:50):
Mm-hmm.
What other tools then can helpemployees?
I mean, I guess one iscompanies themselves and leaders
themselves have to bring abouta cultural shift.
But if not that until such timethat can happen, then is it a
matter of employees justfocusing on their own health to
the extent that they can bydoing, say, some yoga

(10:13):
visualization.
What other tools would you givesomeone?

Jarrod Spencer (10:16):
I guess somebody the power of empathy.
Empathy is often underutilizedbut yet it's a very, very
important tool for a leader.
When you see somebody whosesales numbers have maybe dropped
over the last few months orlast few quarters and you go in
and you say to that personwhat's wrong with you?
Your sales numbers are down,get them up or we're going to

(10:37):
have to go a different direction, that doesn't leave a person
feeling really good about thecompany.
But if somebody says, hey, yoursales numbers are down, are you
okay?
Can I help in any way?
You want to go for a walk andtalk about it a little bit?
That's empathy, and empathy isa leadership skill that we need
now more than ever withinbusinesses, not just top down

(11:01):
but person to person, to helpeach other understand.
If we can be a little empathicwith each other, that empathy
can go an incredibly long waytowards making a person feel
heard, validated, encouraged,supported and even productive.

Vai Kumar (11:16):
Okay, so again, it's an intertwining and that helps
build trust, helps buildconfidence and probably that can
in turn relate to someonebecoming more resilient, correct
?

Jarrod Spencer (11:27):
Yeah, absolutely .

Vai Kumar (11:29):
Okay, what about any other tools that you would say
that companies can empower theiremployees with, and what,
typically, would you do when yougo help someone out, say, when
companies call you?
Typically, what is the factthat you, dr Spencer, are able
to impart?

Jarrod Spencer (11:47):
Yeah, for example, one company that I work
with, nearly every month we doa webinar and they can pick the
topic.
I've got like 30 available onmy website and sometimes we even
create topics for them.
So, for example, last month Idid a webinar on change and how
we can deal with change a littlemore effectively.
So here are 10 psychologicalskills that can help a company

(12:10):
deal with change right.
So change management becausethe world's changing so fast is
an important concept, and so ifwe could instill the skill of
managing change.
Or, for example, how do weshift out of negative thinking
when we're really feelingnegative, pessimistic and down,
we're a little hard on ourselves, how do we actually get back to
a more positive mindset, a moreoptimistic mindset?

(12:33):
Those are literally skills inthe sports world that I teach.
So very important for anathlete to be able to say, hey,
we're getting beat, but we needto rebound and play better.
How do they do that?
And so explaining, for example,with that there are 15 negative
, there are 15 thinking patternsthat we all tend to use.

(12:55):
This is kind of classiccognitive psychology, but one of
those 15 patterns tends to bethe one that you or I or anybody
else would use the most when weparticularly get stressed.
So mine's particularlyfiltering.
Others might be catastrophizedin a polarized thinking.
But you see, you can't shiftout of negative thinking if you
don't know what pattern you'restuck in.
But if I gave somebody thathandout and said, hey, look at

(13:17):
this handout, look at these 15,and you identify which it is for
you, then when you're in reward, fallacy or blaming, you know
how to get out of the negativethinking because you actually
know the pattern and there's aword to describe that pattern
that you're stuck in.
And so that's just one smalltechnique.
That's like one of seven of howto shift from negative positive

(13:37):
thinking.
But the idea is, if we can giveresources and knowledge and
education on gems like that,then people feel like, okay, now
I know a pathway out of the waythat I'm feeling right now.

Vai Kumar (13:51):
Yeah, yeah, I guess empowering is the need of the
hour.
And what about any otherprograms or your contact info
that you would like to share forthe benefit of listeners here?

Jarrod Spencer (14:01):
Sure, yeah, you can reach out to me.
Jarrod Spencer, j-a-r-r-o-d.
Spencercom and, of course, onsocial media Instagram, twitter,
facebook, love to have peoplereach out to me and then a lot
of times, people will say, well,we're going to get more content
.
Specifically, you know, onAmazon you can buy my book Mind

(14:24):
of the Athlete Clear Mind,better Performance.
Even though it's written forathletes, it relates to
everybody.

Vai Kumar (14:29):
Thank you so much for being on the show, and I think
we couldn't have emphasized moreabout resiliency and empathy.
I guess those are my maintakeaways from today's
conversation, and I hope everylistener here finds that more
and more inspiring.
And thank you so much onceagain for taking time to talk to
us here today.

Jarrod Spencer (14:49):
My pleasure, Vai .
I wish you and everyone thebest.

Vai Kumar (14:52):
Thank you, thank you so much.
Thank you, listeners, as always, follow the podcast, rate the
podcast, leave a review fromyour podcast app of choice and
follow me on Instagram@vaipkumar for all things
digital media and lifestyle.
I'll see you back again withanother interesting guest and
another interesting topic.
Until then, it's Vai saying solong.
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