Today, Jimmy Purdy and David Toole talk about the pros and cons of owning multiple repair shops. David emphasizes creating a strong shop culture, particularly when expanding locations. He shares advice on preforming reviews and evaluations of technicians to ensure they are aligned with shop standards and discusses the challenges involved in managing financial aspects of a growing business.
00:00 Streamlining for Growth and Profit
07:52 Interviewing: Beyond Questions, Assessing Fit
12:56 Repair Level Evaluation Process
19:34 Embracing Classic Cars Against Trends
24:41 Occasional Vehicle Mechanic Consultations
27:42 Valley Springs Acquires Giant Tree
33:51 Teen Driver Lands Job at 17
39:36 "Transforming Work Culture"
45:56 Balancing Workload and Staffing Ratio
49:16 Learning from Skilled Shop Owners
56:29 From Transformers to Team Investment
58:43 Seeking Independence in Coaching
01:08:05 Employment Regulations Hinder Productivity
01:12:08 The "Unneeded Feeling" Dilemma
01:17:08 Dave the Car Guy Updates
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