Enterprise search is a problem that’s plagued companies since the advent of working on computers. Now, AI promises solutions. In this week’s episode, host Michael Mignano from Lightspeed sits down with Arvind Jain, founder and CEO of Glean, to discuss the evolution of AI-assisted enterprise search. Arvind shares what insights helped to start Glean's journey in 2019, how the company leveraged transformer-based models early on, and how Glean developed the market for this product. They also talk about competition, the technical aspects of integrating Glean across SaaS platforms, and the monumental impact of ChatGPT on the industry.
Episode Chapters
(00:00) Introduction
(01:15) Why Arvind Created Glean to Solve Enterprise Search Problems
(03:50) Technical Foundations: Building Glean with Transformers
(09:04) Product Market Fit and Early Challenges
(12:16) The Impact of ChatGPT and Market Evolution
(13:42) Glean's Architecture and Model Integration
(17:58) The Future of AI in Enterprises
(27:52) Leadership, Competition, and Company Culture
(35:48) Reflections and Lessons from Rubrik to Glean
(41:15) Lightning Round and Closing Remarks
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