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June 5, 2025 16 mins

In the 1st of a 3-part bonus series, Jared shares his top takes on the impact and value for health systems to make healthcare consumer-centered: 

  1. Growth Strategy: Consumer experience is a differentiator, not a distraction. 
  2. Digital Transformation: Consumer expectations aren’t an obstacle — they’re the accelerator for change management. 
  3. Team Development: Every marketer is now in the experience business. 
  4. Business Model Innovation: The momentum behind the move to prevention and wellness dwarfs anything that we saw at the peak of retail health. 
  5. Personal Development: Being a source of trusted information is a moral imperative, and one of the quickest paths to fulfillment in this field. 

SPOTLIGHT: SHED 

Shed is revolutionizing health and wellness by making wellness available to everyone. Through personalized nutrition, high-quality supplements, and science-backed wellness strategies, Shed empowers individuals to take control of their health and live longer, healthier lives. 

Start your wellness journey today: www.tryshed.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap

JOIN THE COMMUNITY

This show is produced by the Healthcare Rap Community, the home for bringing together the voices of healthcare leaders and health consumers. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#425) 

See omnystudio.com/listener for privacy information.

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