Join Matt Schwabel, Executive Director of Marketing Technology & Operations at UNC Health, and host Alan Tam as they explore the benefits of embracing consumerism in healthcare and how it can transform your patient experiences.
With an increasing number of patients seeking out healthcare services online, it's critical for healthcare providers to embrace consumerism to create a more patient-centered experience. By focusing on patient satisfaction, healthcare providers can build trust, loyalty, and ultimately, improve patient outcomes.
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