Driving growth with professionalized business operations, with Whitney Hahn

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May 17, 2024 • 42 mins

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If your small business is currently growing, it might be time to professionalize your operations.

The tools and methods that worked when you started may no longer work for you now that you're expanding.

Without upgrading your ways of working, your business can fail. Inefficient processes and disorganization can hold you back, allowing the competition to leave you behind.

So, how do you professionalize your operations?

What are the specific steps to get started?

How does optimizing your systems lead to sustainable success?

And how do you streamline, standardize, and systematize things the right way?

In this episode, Whitney Hahn and I discuss professionalizing your business operations; what it means, and why it’s important for growing businesses. She shared strategies for scaling smart and also provided insights on finding your customers and case studies on how to set up your operations for growth.

Whitney Hahn is the CEO of ProvokeBetter.com and a “Business Made Simple” Certified Coach since 2020. She is on a mission to help owner-makers grow their business while OUTgrowing their busy-ness. And guides small businesses through transformative frameworks, earning a reputation as a catalyst for thriving revenue machines.

We discuss: (timestamps)

01:54 What it means to "professionalize business operations"

4:51Managing the challenges in scaling business operations

06:59 Understanding your target market is essential for business success

11:24 Identifying and addressing your customer’s core business problems

21:36 Professionalizing business operations

25:41 The importance of documenting processes and procedures

26:29 Providing clear guidelines for success

28:25 Tools to help with optimization

29:24 Avoiding the "busyness trap"

30:23 Normalize learning from mistakes

31:58 Case study: Optimizing business operations