Here’s a Cookie - How Sephora’s Employee Recognition Efforts Fell Short After Record Sales

Authentic employee recognition is what keeps a positive company culture alive. It's not just about saying "good job" but really meaning it, showing that you see and appreciate their hard work. This kind of recognition builds trust, bonds teams tighter, and keeps folks motivated to bring their A-game. Plus, it's a win-win – happier employees stick around longer and keep crushing it, which spells success for the whole company

That’s why it’s shocking and disheartening when leaders get it wrong. Case in point: Sephora North America hit $10 billion in sales recently and sent out stale cookies to their employees instead of recognizing them in a meaningful way.

So where did Sephora go wrong? 

This episode is about how Sephora North America’s leaders missed the mark with their employee recognition program and what leaders like you can do to avoid the same pitfalls. 

Watch this video and get the latest developments in human resources management.

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The world of work is more complicated than ever, and traditional HR has struggled to keep pace. When it comes to creating and sustaining healthy, thriving cultures, small businesses suffer the most.

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Disclaimers: all opinions are my own, sponsors are acknowledged. Not financial advice, for entertainment purposes only.