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December 17, 2025 19 mins

How does Frontier Airlines build a strong team when crews change daily?
In this episode, Frontier Airlines HR VP Steve Schuller joins host Kendra Prospoer to share how Frontier successfully builds a strong, self-managed team culture in a high-turnover, environment where flight crews often meet for the first time just moments before a flight.

Listen for key takeaways: 

  • Self-Directed Teams Are Possible — With the Right People
  • Define and Use a North Star
  • Hire for Service First, Train the Rest
  • Feedback Isn't Optional — It's Operational
  • Systematize Culture for Scale
  • Big Lessons for Small Businesses
  • AI Is a Tool — Not a Replacement


WHEN YOU’RE READY, HERE’S HOW TURNING THE CORNER HR CAN HELP YOUR BUSINESS:

TAKE THE FREE 5-MINUTE EMPLOYEE ENGAGEMENT ASSESSMENT

https://turningthecornerHR.com/quiz

SCHEDULE A CALL WITH A HUMAN RESOURCES CONSULTANT

https://turningthecornerHR.com



HIRE KENDRA AS A CONSULTANT OR KEYNOTE SPEAKER

https://kendraprospero.com/


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Stay in touch on social:

YouTube: https://www.youtube.com/channel/UC18USlHyF1MEruK2tO3fdFQ

Facebook: https://www.facebook.com/TurningTheCornerHR

Instagram: https://www.instagram.com/turning_the_corner/

LinkedIn: https://www.linkedin.com/company/turning-the-corner/

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