Too many leaders just accept high turnover as a normal part of doing business. At Turning the Corner, we will argue until we’re exhausted that this is unacceptable. All turnover is expensive, and we need to make it as low as possible as owners and as business leaders. Our guest on this episode has every reason to have a high turnover rate, as she's in a tough industry. Yet she maintains a less than 5% employee turnover and has even grown her staff by 25% over the last year.
Karen Norheim is the President and CEO of American Crane & Equipment Corporation, a manufacturer of overhead cranes and hoists. They even provide equipment to NASA to lift spacecraft! The work can be dirty, dangerous, and backbreaking, yet their turnover is almost nothing. We're going to find out how she's made this possible.
In this episode, we had a great conversation about how she:
- Cultivated a strong company culture for success (and you can, too, no matter the industry.)
- Developed grit to overcome challenges and thrive with her team
- Embraced transparency and communication for a thriving workplace when new leadership takes over.
- Connected the work to a larger purpose for motivation and fulfillment.
You will also hear Karen’s inspiring story and lessons learned from taking over the family business that were passed down to her by her father.
//WHEN YOU’RE READY, HERE’S HOW WE CAN HELP YOU//
TAKE THE FREE 5-MINUTE EMPLOYEE ENGAGEMENT ASSESSMENT
https://turningthecornerHR.com/quiz
SCHEDULE A CALL WITH A HUMAN RESOURCES CONSULTANT
https://turningthecornerHR.com
LISTEN TO OUR PODCAST
Apple Podcasts:
https://podcasts.apple.com/us/podcast/how-i-turned-the-corner/id1637875430
Spotify:
https://open.spotify.com/show/2S4sGuOSeXWXIKY7zMW1p5
iHeart Radio:https://www.iheart.com/podcast/269-how-i-turned-the-corner-100448118/
HIRE KENDRA AS A CONSULTANT OR KEYNOTE SPEAKER
__________
Say hello on social:
YouTube: https://www.youtube.com/channel/UC18USlHyF1MEruK2tO3fdFQ
Facebook: https://www.facebook.com/TurningTheCornerHR
Instagram: https://www.instagram.com/turning_the_corner/
LinkedIn: https://www.linkedin.com/company/turning-the-corner/
__________
About Turning The Corner HR
The world of work is more complicated than ever, and traditional HR has struggled to keep pace. When it comes to creating and sustaining healthy, thriving cultures, small businesses suffer the most.
Turning the Corner is the remedy. Today’s high-tech, low-touch, cookie-cutter approaches simply don’t work for small businesses. Experience, judgment, and relationships have been replaced by technology in the name of efficiency with disastrous results. At Turning the Corner, we understand your challenges are as unique as the company itself. We desig
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Ruthie's Table 4
For more than 30 years The River Cafe in London, has been the home-from-home of artists, architects, designers, actors, collectors, writers, activists, and politicians. Michael Caine, Glenn Close, JJ Abrams, Steve McQueen, Victoria and David Beckham, and Lily Allen, are just some of the people who love to call The River Cafe home. On River Cafe Table 4, Rogers sits down with her customers—who have become friends—to talk about food memories. Table 4 explores how food impacts every aspect of our lives. “Foods is politics, food is cultural, food is how you express love, food is about your heritage, it defines who you and who you want to be,” says Rogers. Each week, Rogers invites her guest to reminisce about family suppers and first dates, what they cook, how they eat when performing, the restaurants they choose, and what food they seek when they need comfort. And to punctuate each episode of Table 4, guests such as Ralph Fiennes, Emily Blunt, and Alfonso Cuarón, read their favourite recipe from one of the best-selling River Cafe cookbooks. Table 4 itself, is situated near The River Cafe’s open kitchen, close to the bright pink wood-fired oven and next to the glossy yellow pass, where Ruthie oversees the restaurant. You are invited to take a seat at this intimate table and join the conversation. For more information, recipes, and ingredients, go to https://shoptherivercafe.co.uk/ Web: https://rivercafe.co.uk/ Instagram: www.instagram.com/therivercafelondon/ Facebook: https://en-gb.facebook.com/therivercafelondon/ For more podcasts from iHeartRadio, visit the iheartradio app, apple podcasts, or wherever you listen to your favorite shows. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com