How to Speak Maintenance - Tips For And From The Multifamily Industry

How to Speak Maintenance - Tips For And From The Multifamily Industry

How to Speak Maintenance is a weekly series that focuses on why it's so important for everyone in the multifamily industry should learn to speak maintenance, how it can build relationships between office and maintenance teams and create a better experience for our residents. Join our host Jason Fein, National Maintenance Service Director with Camden. Jason and Becca Ramati, with the Texas Apartment Association Education Foundation (TAAEF) will have new topics and guests each episode. This podcast was originally a live video series also available on Facebook. It is a project of TAAEF who works to raises awareness of careers in the multifamily. There's room to grow in the Texas apartment industry. www.roomtogrowtx.org

Episodes

May 30, 2025 30 mins

Join hosts Jason Fein with Dominium and TAAEF's Becca Ramati for another episode of "How to Speak Maintenance". Today we have guests Cassidy Ristad and Socrates Flores both with Greystar as we discuss one of the most crucial aspects of running a successful property—hiring the right maintenance team.

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Join us for the newest episode of How to Speak Maintenance! 🚨 Your hosts Jason Fein (Dominium) and Becca Ramati (TAAEF) are back with guest Matthew Smith, CTS from The Liberty Group, to tackle a BIG question: “Is there a maintenance employee shortage coming?”
 
With shifts in oil and gas production and workforce trends, now’s the time to talk strategy on how you can prepare for the possible slide of available maintenance t...

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Join Jason Fein (Dominium), Becca Ramati (TAAEF), and special guest Tony Sousa (Sousa Consulting) as they dive into "Recognizing Your Maintenance Team Members." From small shout-outs to big wins, discover powerful ways to appreciate the teams that keep our communities running. 


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December 23, 2024 36 mins

How to Speak Maintenance is closing out 2024 with a must-watch episode as hosts Jason Fein from Dominium and TAAEF's Becca Ramati chat with Paul Rhodes of Brookfield Properties about what every team needs to know heading into 2025.

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November 5, 2024 30 mins

Join Jason Fein from Dominium, Becca Ramati with TAA and our special guests from Camden Property Trust, Andrea Wynn and Jesús Zepeda as we break down budgeting for maintenance and share tips to make your budgeting process smoother this season!

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Join us for How to Speak Maintenance! - ⏰Join us for the newest episode of the How to Speak Maintenance podcast. 🛠️🎧 🎙️ Jason Fein from Dominium, Becca Ramati with TAA and our special guest, Ryan Mascorro with Camden Property Trust will share expert preventative maintenance tips to keep properties in top shape and avoid costly repairs down the road.

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Tune in as Jason Fein from Dominium, Becca Ramati with TAA and our special guest, Josè Patiño with RPM Living share essential tips on staying prepared for maintenance emergencies & proper emergency maintenance protocol. 

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On this episode of How to Speak Maintenance host Jason Fein with Dominium and TAA's Sarah Chezbro talk with Jake Reid, AMLI about how eco-friendly and sustainable maintenance practices can benefit both property owners and residents alike while maintaining the quality and value at your property. 

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Join us for a  new episode of How to Speak Maintenance discussing resident education and the top 5 things you wish your resident could do for themselves.
Join Jason Fein and Becca Ramati as they welcome Greystar's Tiffany Blankman and Robert Brown.
What would be on you top 5 list?

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Join Jason Fein, Dominium, and TAA's Becca Ramati for a new episode of How to Speak Maintenance. Today we'll be talking to Dominic Maddalena​​​​ with Camden Property Trust and Dan Clapper, CPTD with Interplay Learning as we talk about technology to make life easier for both maintenance and office teams. Check it out!

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Join us as we share more stories from the field of how “speaking maintenance” can impact careers in meaningful ways. Join host, Jason Fein, Camden Property Trust, and TAA’s Becca Ramati and hear from our guests Jason Simpson and Dominic Maddalena who will share how not only speaking maintenance but speaking the same language as the office has done for their careers.

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Hear success stories from maintenance apprenticeship programs and why programs like these can be transformative for your company. Join host, Jason Fein, Camden Property Trust and TAA's Becca Ramati who will be joined by Coby Racine, a graduate of Camden's apprenticeship program.

The Texas Apartment Association Education Foundation’s live series, wants everyone in multifamily to “speak maintenance” so they can val...

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On this episode of "How to Speak Maintenance" we’re sharing stories from the field of how “speaking maintenance” can impact careers in meaningful ways. Join host, Jason Fein, Camden Property Trust and TAA’s Becca Ramati and our guest, Shannon Roliard Castillo as she shares her story of what being able to “speak maintenance” has done for her career. 

#howtospeakmaintenance #taaef #taaeducation #careers

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On this episode of "How to Speak Maintenance", Jason Fein with Camden Property Trust and TAA’s Becca Ramati will be joined by Adrian C Danila CAPS, CAMT with RPM Living and TJaye Cupit Sanders, CAM, CAPS with Madera Residential to discuss how new technology can assist our Service Teams. How can we harness the power of new technology like AI to support their work instead and lessen the load.

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Join us for a new episode of How to Speak Maintenance. Today, host Jason Fein, Camden Property Trust and TAA's Becca Ramati will be joined by Floyd A Smith of The Dinerstein Companies and Audrey Kupovics with AMLI Residential to discuss the importance of teamwork.

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Join host Jason Fein with Camden, TAAEF's Becca Ramati and our special guest Sarahlee Reyna with Indio Management for a new episode of How to Speak Maintenance. Today, we'll be talking about hiring for maintenance, assessments and how to make them help not hurt the hiring process.

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In the rental housing industry are emergencies still considered “Fire, Flood or Blood” or have expectations changed? How does this affect being “on-call” for our maintenance and service teams? How can we rethink this pain point for our current service teams and stop it from being a barrier to bringing new talent into maintenance.

Host Jason Fein with Camden and TAAEF's Becca Ramati welcome our guests Sarah Turner with Olympus P...

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On this episode of How to Speak Maintenance we will be joined by Missy Saez with LDG Development LLC and Robert Hills with Camden as we discuss mechanical asset tracking and the importance of preventative maintenance. Like Robert said during the show, "if you stay ready, you don't have to get ready!" 

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Join us today for a new episode of "How to Speak Maintenance." Our host, Jason Fein with Camden and TAAEF's Becca Ramati talk with Michelle Bridges-Pahl with Century A/C Supply all about their "Mainten-ger" training, what it is and why it matters to you!

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August 11, 2022 19 mins

On this episode of "How to Speak Maintenance" host, Jason Fein with Camden, will be talking to our guest, Grant Almquist with Texas Apartment Pool Services. It's already hot in Texas and it is important that everyone on property be aware of how they can "speak maintenance" when it comes to the pool maintenance and safety.

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