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September 12, 2023 32 mins

This week's episode, you will meet the people who live and breathe HTM and understand why this industry is a game-changer in healthcare today. I was able to interview six HTM professionals at the CEAI 2023 Annual Conference.  

 The Podcast guests shared stories about how they have pivoted their careers, learning to adapt to new technology and cybersecurity concerns. The significance of building connections with other HTM professionals was emphasized, highlighting how these connections foster a sense of family within the industry.

For anyone passionate about the healthcare technology management industry, this episode is a must-listen. It promises to leave listeners inspired, informed, and connected with the vibrant HTM community. As the healthcare landscape continues to evolve, the HTM industry is set to play an increasingly critical role, making it an exciting field to watch in the years to come.

Special Guest: Fatima Rogaria, Leslie McGovern, Jonathan Romero, Guillermo Morales, Undrell Johnson, Natsumi Shiotani.

This podcast is sponsored by The College Biomedical Equipment Technology. You can find out more information about this outstanding institution at CBET.EDU.

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
Welcome to HTM on the line, the podcast that is for
HTM by HTM.
I'm your host, bryant Hawkins,senior.
This week episode is a specialone.
We're bringing you to theelectric energy and insight
straight from the heart of theaction at the CEAI 2023 annual

(00:25):
conference, a gathering of someof the brightest minds and
innovators in the HTM industry.
I have six special guests Iwill be interviewing for this
special episode.
Together, they represent thevery essence of what makes the
CEAI annual conference a mustattend event for anyone

(00:47):
passionate about the HTMindustry.
Their stories, insights andexperiences promise to inspire
and educate us all.
So, whether you're a seasonedHTM professional or some just
curious about the vibrant worldtechnology plays in healthcare,
you're in the right place.
We're about to embark on ajourney through the past,

(01:10):
present and future of HTM.
Get ready for an episode filledwith knowledge, inspiration and
a vision of a brighter, moretechnological, advanced
healthcare landscape.
Let's kickstart this episodeand turn the spotlight on our
esteemed guests as we explorethe innovations, dedication and

(01:30):
vision that make HTM a vitalforce in healthcare today.
Hello Fatima, how are you doingtoday?

Speaker 3 (01:48):
I'm good.
How are you?

Speaker 1 (01:49):
Great.
Before we get started, give usa little background about
yourself.

Speaker 3 (01:54):
So my name is Fatima.
I work for Crothal at Lurie'sChildren's Hospital as a project
manager.
I have a background in nursingand I got my master's in
informatics and pivoted mycareer.
However, I'm a project managerat the healthcare tech team at
Lurie's, so we integrate thetech and software side of the

(02:18):
new technology that we bringinto the hospital.

Speaker 1 (02:21):
Okay, great, great.
So you are an RN background andyou are on the healthcare
technology management side.
How does that work with you?
How does that?
How do you feel about doingthat type of?

Speaker 3 (02:33):
work Well.
As a new nurse, I always toldmyself that I was probably going
to be an engineer in anotherlife.
I had a passion for technologyand helping with early adaption
and new tech, so I found a wayto outlet that and found
clinical engineering andtechnology management.

Speaker 1 (02:55):
Now you can be that advantage we need when dealing
with the nurses that can callyou to go in and do a
translation with them.

Speaker 3 (03:02):
Yeah, that's.
The biggest goal that I have isto be a way of communicating
between nurses and the tech team, or even nurses in the
administrative side of the team.

Speaker 1 (03:14):
Awesome.
So let me ask you this question.
We've been in the industry likeover a month.
You said so this is your firsttrade show you attended, yeah,
this is my first trade show onthe clinical engineering side.
And how is?

Speaker 3 (03:27):
it.
It's great there's a lot of.
It's a very male dominatedprofession, so I'm happy to
input my female perspective.

Speaker 1 (03:37):
So what have you taken from this show that you
take back and utilize?

Speaker 3 (03:43):
A lot of the things that I took from this show is
just like a lot of themanagement side of things that I
was not aware of being aclinical user.
There's a lot of PMs anddifferent verbiage that I'm not
really I'm trying to familiarizemyself with and it's been a
great learning process.

Speaker 1 (04:02):
I'm glad to see you enjoying yourself.
It's very challenging but it'sa very enjoyable industry, as
you will get to see as you go onyour journey.
Did you meet any new peoplehere?
Has it been great?
Have you made any new friends?

Speaker 3 (04:16):
Yeah, I met a lot of people that I probably would not
have met if I didn't come tothis conference, so it's very
nice to see how other people gotinto this side of the field as
well.

Speaker 1 (04:28):
Yeah, you get to experience the Expo in a minute.
That's going to be pretty coolalso.

Speaker 3 (04:32):
Yeah, I'm excited to see all these new gadgets.

Speaker 1 (04:37):
Well, I appreciate you taking the time and hanging
out with me for a field.
Anything you would like to sayto the HTM community?

Speaker 3 (04:47):
Just live out your dreams.
They're crazy, but you'll getthere somehow.

Speaker 1 (04:50):
All right, great Thanks here Talk to the other
team no-transcript.
Jonathan, welcome to HTM on theline.

(11:14):
Sir, I'm so excited to have youon here today.

Speaker 6 (11:17):
What's up, Brian?
Pleasure to be here, sir.
Thanks for inviting me Beforewe get started.

Speaker 1 (11:21):
Give us a little background on yourself sir,
let's see, I'm Jonathan Romero.

Speaker 6 (11:25):
I'm a clinical engineer supervisor at Edmondson
North Shore Hospital inIllinois.
On their Sovek soon, okay.

Speaker 1 (11:34):
Now how long you've been in the industry.

Speaker 6 (11:35):
I've been in the industry 14 years at the site
I'm at right now 12 yearsAwesome.

Speaker 1 (11:42):
Awesome.
How do you feel about thisindustry here?

Speaker 6 (11:45):
I love it.
So as you're going industryit's always changing.
We're in the tip of, not thetip, but we're always looking in
the frontline of high-endtechnology.

Speaker 1 (11:56):
Yeah, exactly, Exactly so.
No doubt you've been in the 12years.
You've seen it evolve.
What would you say is one ofthe most challenging things
you've come across since you'vebeen in the industry?

Speaker 6 (12:09):
Keeping up with the new stuff.
Keeping up with the new stuffand learning it and then getting
rid of the old stuff that wejust mastered to learn that.
And then, to be honest,cybersecurity Keeping up with
cyber stuff and networking.
That's a fun challenge, butit's a good challenge.

Speaker 1 (12:23):
Absolutely.
Let me ask you this questionhere, the C-P-A-I Is this your
first show?
No, I've been here a couple oftimes.
What have you gained fromcoming to this show?
What would you say are thebenefits of coming to the show
each year?

Speaker 6 (12:40):
Definitely networking , seeing different companies
help you all get along, eventhough we're rivals or like
Burger King vs McDonald's, butin here we're all family.
So to me, seeing all thecompanies that we're competing
for and we get along, we sharestories, shake hands you would
try Maddox, there's persons withZdexel, there's persons with

(13:00):
in-house I think it's prettysweet to be able to get together
and be brothers and sisters.

Speaker 1 (13:05):
Absolutely.
I appreciate the same thing,brother, If you had to give some
advice.
The reason the podcast, thewhole purpose of this podcast is
to motivate the young.
What advice would you give to ayoung person that's maybe
finishing up school or he justgot into the industry?
What encouragement or would yourecommend to him or suggest to
him?

Speaker 6 (13:26):
I would say, definitely same school study
hard Find someone you knowthat's in this field pick the
brain a little bit.
see if you can shadow them Likecheck it out.
Shadow them when they at work,see what kind of stuff they do.
You'll see the challenge.
You'll see all the fun stuffthey get to be involved in.
People think you're a doctor.
You say I'm a clinical engineer.

(13:48):
It sounds like you're somethingfancy, but it's good to shadow
somebody just to taste it outand see how it is.
That's what I would highlyrecommend to do.

Speaker 1 (13:58):
B-Met one.
I've been on a job two monthsnow.
It's not really.
What I'm thinking is what wouldyou tell him if he was in your
shop?

Speaker 6 (14:08):
I tell him or her to stick through it.
If they were at my side, I'mlike here, follow me a little
bit, let me show you a littlesomething different.
So, just so they're not seeingB-Met level one stuff, let them
see level two stuff.
I'll bring them up with surgeryand let them see some stuff
that's going on in surgery.
Let them know, hey, in a coupleof years this could be you up
here, in a couple of years you'dbe writing my check.
But I would show them adifferent angle of stuff that we
do Not just like doing infusionpumps and thermometers and the

(14:32):
normal routine stuff.
I would show them some surgicalrobots and some anesthesia
machines we work on and to showthat dire need of us in surgery
or us in doing radiologyequipment or just an area where
they absolutely, absolutely needus.

Speaker 1 (14:50):
Right, man, I can hear the passion of your voice
talking to you.
It's very contagious, man,because I love this industry.
It seems like you love it asmuch as I do.
It's great man, great talkingto people like you, great to
meet you.
I feel like I got my long lostfriend.
It's great and I wish you thebest and anytime you want to
come on my podcast, you are morethan welcome, sir.

Speaker 6 (15:10):
And you got it, brian .
Thank you very much.
Thank you sir.

Speaker 1 (15:15):
Hello everyone.
I have my good friend,guillermo on the show.
I'll say good friend.
We just met about an hour ago,but close enough, guillermo.
Tell us about yourself.
Give us some backgroundinformation on you.

Speaker 2 (15:27):
Well, I have been in the Biomed field for about 35
years.
I went from Biomed one, two,three and then the obvious
change was to go for radiologyimaging.
So I did imaging.

(15:48):
I don't know.
I've been doing imaging forlike 20 years now.
I'm going to be 65 years old inNovember, so I'm planning on
retiring in May next year aftermy hospital is moving to a new
building.
So I'm going to help out withthe building move and then I'll

(16:09):
retire and I will travel.

Speaker 1 (16:13):
Let me ask you this now what part of the country are
you working in?

Speaker 2 (16:18):
What part of the country are you working?

Speaker 1 (16:20):
in right now.

Speaker 2 (16:21):
I'm in Indiana.
I have worked previously inIllinois in a couple of
hospitals, but right now I'm atFranciscan Health in Crown Point
, indiana.
Oh awesome.

Speaker 1 (16:32):
Now you mentioned you've been in this industry for
35 years, man that's awesome.
What would you say was one ofthe most challenging obstacles
for you?

Speaker 2 (16:43):
Probably making the move from Biomed to radiology.
At one point I had to go on myown and pay for my own training
to do the radiology.
To be able to get a position inradiology Most people the
hospital will pay Me.

(17:04):
I had to pay for my own andmake my way into radiology on my
own.

Speaker 4 (17:09):
That was probably the hardest thing to do information

(23:46):
Every year I believe the otheryears I went to the seminars.
That was touched the oneleadership.
I liked it.
This year they touched on a lotof technology.
So my goal for myself withinthis field is to merge within IT

(24:08):
a little more.
So I would like to get more ITbackground and I like that.
They introduced that because,as viol meds, we are getting
more into IT.
It is becoming more IT relatedand our organization here in
Illinois, which is Advocate,we're actually under IT branch,

(24:31):
so we're all under the samebranch now.

Speaker 1 (24:33):
That's good.
I met one person that told meit was under the IT umbrella.
That's good.
That way y'all have no choicebut to work.

Speaker 4 (24:41):
Exactly, and because a lot of our equipment is
intertwined.
So it's the best way to go,especially to be in
relationships, because you'regoing to need to have a
relationship with IT where youcan just pick up the phone and
call without having to gothrough the large channels of
what part of IT that you needthis for.

Speaker 1 (25:04):
Well, let me tell you I appreciate you coming on.
You have to come do a wholeepisode with me, sure no problem
.
Great situation there where youcan talk to the young people
more and hear more about yourstory.

Speaker 4 (25:16):
Yeah, that's true, and I think definitely for women
too as well, to not beintimidated by it being a male
dominate yes, it has this.
You know with any othersituation that if it's a male
dominate it has its challenges.

Speaker 1 (25:35):
But the females are coming in.
They are Well.
I appreciate you, ms UntrellJohnson.
It's Undrell Undrell.
Excuse me, untrell Johnson, andyou're from Illinois area.
Right, yeah, chicago, all right, let's go.
All right, thanks you onceagain.
I appreciate you.
Wish you the best.

Speaker 4 (25:53):
Yes, thank you.

Speaker 1 (25:57):
Welcome to HTM on the line, natsumi.

Speaker 7 (25:59):
Thank you how you doing.
Thank you Good, how are you.

Speaker 1 (26:02):
Great Glad to finally get you on here.

Speaker 7 (26:04):
Happy to be here.

Speaker 1 (26:05):
So, before we get deep into it, tell us about your
background.

Speaker 7 (26:09):
Sure.
So I have my bachelor's inbiological sciences from
University of Wisconsin Madisonand I got my master's at
Marquette by degree inhealthcare technologies
management.
And then I started my career atCrawthill as an HTM fellow at
Laury Children's Hospital underKelly Harris.

Speaker 1 (26:30):
All right, kelly, kelly, she's a great person.

Speaker 7 (26:32):
Yes, very lucky to have her as my mentor.

Speaker 1 (26:35):
So how long have you been working in the HTM industry
?

Speaker 7 (26:38):
So I've been in the field for seven years now.
I started as a fellow and thenjust gradually grew into my
current role.

Speaker 1 (26:47):
And what is that coming role?

Speaker 7 (26:48):
I'm now the director of medical device integrations
projects and equipment servicesat Laury Children's Hospital.

Speaker 1 (26:54):
The medical device integration that has been
picking up every week look like.
So how has that challenge beengoing for you?

Speaker 7 (27:02):
It's been great.
So we started our team aboutfive years ago, when there is a
little gap between thetechnicians, the clinicians and
then also IT, and so when I wasa fellow I was able to kind of
establish my team into havingjust one analyst.
But as years passed there'sjust been such a need with
evolution and technology andmedical devices as a whole, and

(27:26):
so now I have a team about fourpeople.

Speaker 1 (27:28):
That's awesome.
It's great.
So coming into this HTMindustry wasn't a mistake for
you.

Speaker 7 (27:35):
No, I didn't even know about the field until I
started my master's program.

Speaker 1 (27:38):
actually, I think everybody either came into it
from family or happened upon it.
It's just the way it works, andI wish that's the reason for
this podcast, honestly, is tomake people aware of it, because
there's so many differentavenues you can go in it.
Like, for instance, you're noteven really dealing with the
day-to-day repair of equipment,right, but you also a strong

(28:02):
part of what's going on in thisindustry and what's needed.
And so, if you had to, in a fewwords, because I'd always
channel it toward the youngpeople, that's what I've been
asking everyone what advicewould you give a young
technician that's probably juststarting or about to get into
the industry?

Speaker 7 (28:22):
I would definitely encourage someone to find a
mentor, someone that's able toguide them throughout just even
the day-to-day operations, butalso growth opportunities and
how someone can challengethemselves on a day-to-day basis
, just understanding the wholeindustry.
I think it's really helpful andto have someone that you feel
comfortable talking to, reachingout to to get any sort of help.

(28:45):
It's been great, I think.
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