The new year is a great time to reflect and set challenging goals for the upcoming year.
1:03 - Frustration defined
1:41 - So what should you do?
2:10 - The Improvement Cycle
2:27 - Phase 1: Assess!
3:15 - Phase 2: Realistic goals
4:27 - Phase 3: Set activities
5:19 - Phase 4: Get feedback
7:50 - Suggested books to read for 2013
8:04 - Book 1: Psycho Cybernetics by Maxwell Maltz
8:35 - Book 2: Think and Grow Rich
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