June 12, 2025 • 14 mins
This week we take a look into an issue that has been plaguing the regions for years, because as the world becomes more connected, black spots are becoming that much more obvious. We'll hear all about a new service that uses satellites to send messages even without mobile phone coverage, and some fancy new tech upgrades for iPhone users.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
Hi, I'm Jackie Limb. With iHeart Essay. This week we
take a look into an issue that's been plaguing our
regions for years, because as the world becomes more connected,
it's becoming that much clearer where our phone service lacks
(00:24):
tails to remains the dominant provider in the bush, but
even their coverage isn't full proof. Community groups and councils
have been calling for urgent investment in towers, especially as
emergency services become increasingly reliant on mobile communications, while locals
say phone coverage shouldn't be a luxury in twenty twenty five.
So now, following months of engineer testing and trials with
(00:46):
regional teams, Australia's first satellite messaging product is now up
and running. The service will provide eligible customers an additional
layer of connectivity, allowing them to send and receive SMS
messages via Starlink, director sell satellites when the mobile network
is not available. The service is launching initially for consumers
and small business customers on Telstra month to month mobile
(01:09):
plans with a device from the Samsung Galaxy S twenty
five series. However, the service will progressively be rolled out
to more devices. Telstra Satellite Messaging will benefit mid North
farmers letting their family know they'll be laid home, those
hiking in the Flinders checking in with loved ones back home,
or for road trippers across the riverland who might have
a flat tire and need to reach the Raa. The
(01:31):
Air Peninsula's Brett Prince caught up with Telstra's Regional general
Manager for South Australia, Michael Patterson, to find out more.
Speaker 2 (01:38):
This is an Australian first, and you know, when you're
outside of mobile coverage, obviously it can be frustrating. You
are large swathes of land and not every part of
it's covered. Outside of that, you can on the latest
some of the latest handsets, in particular termsung Galaxy S
twenty five be able to use SMS outside of mobile
(02:00):
coverage using a satellite connection, so it's called Celstra Satellite Messaging.
Other handsets will be available in the near future, not
too long and we just have to wait a short
period of time and other vendors and manufacturers are also
working their way to be able to provide this to
our customers in Australia.
Speaker 3 (02:19):
Fantastic so satellite to mobile messaging I mean it does
sound like a real game changer for regional South Australia.
What exactly is it? I mean, I know it's just
a quick messaging service, but I mean what's.
Speaker 2 (02:31):
Involved outside of the mobile network. We're conscious that people
still want to stay connected and there's a bunch of
technologies that are evolving rapidly. One of those is satellite
and some of your listeners may have heard of the
Low Earth orbit satellite, which is the satellites like this
Starlink service. So Cholster's got us partnership with Starlink and
(02:54):
we were the first company in the world to offer
broadband and a landline by Starlink. Now we're the first
company in Australia to offer connectivity to your mobile handset
outside of the mobile network to talk to the satellites.
But importantly, the mobile network continues to be faster and
(03:15):
higher quality and more reliable because obviously when you talk
to a satellite there are other things that maybe may
impact plus a lot further away. But at this point
in time, it's a good advancement in technology for customers.
Speaker 3 (03:29):
I can see only benefits for this in particular, especially
if you're in an emergency situation, quickly get a message
out to a friend or family member and to say, hey, look,
I'm going to be trouble here. But I mean, are
there any services that you really can't message to while
your phone's in satellite mode?
Speaker 2 (03:45):
Look, you can message to all domestic and I think
even international mobile handsets, so you know, you can message
to anybody you liked, really, so that's.
Speaker 3 (03:55):
Good to know. There a lot of people are going
to have a lot more questions about this service and
how it will appear on your mobile phone if you have,
if you are likely to have one of these Samsung
Galaxy S twenty five series. So how can people go
about finding more information about this?
Speaker 2 (04:10):
Yeah, great question. We've got a lot of information on
our internet site Telstra dot com dot au and we'll
also be writing to people as well to let them
know of the service.
Speaker 3 (04:23):
Right and is this service going to just suddenly appear
on your system on your account or do you need
to sign up for it?
Speaker 2 (04:30):
It will appear because it's no cost to the consumer
for what we're offering right now, there's no cost. It's
part of the Telstra post paid plan or if you're
going to plan with Telstra, will you pay off monthly.
This will be bestowed to you and if you've got
this Galaxy S twenty five you'll be able to use it.
And then in the near future other handsets other vendors
(04:52):
will be able to use it as well. So we've
just launched it. You know, it's a week old. We've
got the one handset, soon to be others coming.
Speaker 1 (05:00):
Coming up after the break. I Heart Essay, I Heart Essie,
Welcome back. This week we're discussing mobile black spots that
still cause issues across regional Essay and we look at
a new system that will hopefully plug some of those holes.
Telstra has launched Australia's first satellite messaging service, allowing eligible
(05:23):
customers to send and receive SMS messages even when mobile
coverage drops out. It's said to be a game changer
for regional residents, from a rural nurse on call in
the ap Wylands to families camping in Deep Creek. I
spoke to Federal Member for Gray Tom Venning about what
the black spot program is up to and also got
his views on the new tech rollout.
Speaker 4 (05:44):
This has been on the roadmap for a few years
now with his Low Earth orbit satellites. We now have
access to a load latency data anywhere in the world.
It's a lot of people living in regional Australia already
leverages service through their start service that they can you know,
put on their house or put on it even put
on their use an access high speed internet right across
(06:07):
the world. And now this same technology is seen to
be available on our mobile phones and we'll be able
to take phone calls and send text messages anywhere in
the world. Yeah.
Speaker 1 (06:16):
So even if you're in the middle of the ocean,
for example, those you know Port Lincoln going out in
their boat, would you be able to do it out there?
Speaker 4 (06:22):
Yeah, that's right. I've actually had a few chats with
the fishermen that have been in the middle of a
southern ocean and I've had a perfect clarity phone call
with them just last week.
Speaker 2 (06:30):
Actually.
Speaker 1 (06:31):
Wow, Okay, so yeah, it sounds like this is all
you know, come together, which is great. But why did
it take so long to kind of get this up
and running when we've known for so long that there
are so many black spots across.
Speaker 4 (06:42):
Gray Well, we're we are in this sort of great
period at the moment. We've we've had LTE and four
G and five G towers that have been our communication
technology for such a long period of time, and we've been,
you know, feeling more and more black spots. I would
suggest that, unfortunately, under a labor federal government, they stop.
Just under Ron Ramsey's tenure, you know, he put fifty
(07:03):
seven new mobile phone tails across Gray in the previous
three years, we've had zero. But that is old of
technology and unfortunately that is what we rely on at
the moment, and so there are calls to bring that
under the universal service obligation. But however, if you leap
forward a few years, we'll see that these low earth
orbit satellites will hopefully fill that gap. And so are
(07:24):
in a bit of a weird period of the moment
where where our phone reception has gotten worse when they
shut off three G. But if we look forward two years,
you know, I would assume that regional strology will be
leveraging these low Earth orbit satellite technology to make phone calls,
to communicate, to send text messages.
Speaker 1 (07:42):
Recently, we had a bit of trouble with Telstra, or
rather they got in a bit of trouble because they
were basically overstating how far and wide their towers reached.
How many people do you reckon that's affecting around our
regions in particular?
Speaker 4 (07:55):
Well, well I can say is if you live in Adelaide,
it doesn't affect you at all, but it affects us
at here a lot. And I'm I get phone CAUs
all the time about you know, particularly when they turned
off three G their reception got worse and we were
told there will be no degradation in service, and it's
been proven that that's not not been the case, and
so the phone reception has been getting worse and that's
(08:17):
why we need solutions like this to give us that
strong connection anywhere in the world, particularly in regional South Australia.
Speaker 1 (08:25):
And at the moment, am I correct in saying that
this new satellite system is only for Samsung users? Is
it going to roll over to other phone providers as well?
Speaker 4 (08:34):
Yeah, I was looking at this so far it's just
a Samsung phone that has will have the access. But
I do understand that your iPhone or most modern phones
have the hardware to communicate with these leos is low
worth orbit satellite, so I would expect that as the
months roll on, the services will be enabled three iPhones
(08:56):
and other phones.
Speaker 1 (08:58):
And like you said, we had a whole bunch of
new towers going up. I know there's an Optus tower
put in Alford Tickerer area that was a really really
bad black spot. They were fighting for a long time
to have better reception. So that was one of the
new towers that did come up about, you know, three
four years ago. Now what sort of areas would you
be pushing for to have new towers brought in? Should
(09:21):
you get them through?
Speaker 4 (09:22):
Well, anywhere where there are black spots and people leave,
you know. I do know that labor announced too in
their privacy, so hopefully they get up quickly. And they
were both on the York Peninsula. But again we're in
this sort of gray period where we need more phone
tastic because of an awful lot of black spots. But again,
if we fast forward two years, I would expect that
these leos will be providing that coverage. And so that's
(09:45):
why companies like Telstra and optifuri in what I call
a cost out scenario and they're actually not investing too
much in mobile phone towers and rather the federal governments
to step in and pay for them. So we're we're
in this weird period where tells and not just don't
want to invest because leos will start to fill that
gap in the future.
Speaker 1 (10:04):
And as far as stories and stuff like that, you
said that you get a lot of calls about people
getting caught up and you know these black spots. Have
you had any stories that you've thought, oh my gosh,
this is scary, you know, not having connection, not being
able to communicate, if you've broken down, et cetera. Has
anyone ever given you stories like those?
Speaker 4 (10:20):
Yeah, I remember last year there was a woman who
was pregnant and going through labor and needed to get
to a hospital and had to pull over on the
farther road and there was no reception, so I looked down.
They were forced to travel somewhere else so they could
make a phone call. So these stories exist. But what's
most frustrating about what has happened over the last few
months is that as they did shut down the three
(10:42):
D network, our reception has gotten worse in Region South Australia,
in Gray and so we need to at least get
it back to where it was, and we need to
keep improving it year or year and keep programs like
the mobile Blacks for what program going and improve the
connection we have in Resour, South Australia.
Speaker 1 (11:01):
We've been speaking a fair bit about Samsung's but for
iPhone users there are also some exciting updates on the way.
Our reporter Chris Jarrold, spoke to tech expert and editor
of EFTM dot com Trevor Long, who's currently at the
Worldwide Developers Conference in the US about what iPhone users
will be able to do in the months to come.
Speaker 5 (11:21):
Yeah, I'm over here, good morning in it was actually
afternoon here. It's quite a lovely day here in Coopertino,
California's kind of in between San Francisco and San Jose,
at Apple's headquarters, Apple Park for their annual Worldwide Developers Conference.
This is probably the nerdiest event it tend every year
because it's not about new devices. There's no new iPhone
(11:42):
being announced. It's all about the software that runs on
all the Apple devices, so whether it's a Mac and iPad,
a phone, I watch. Every year they announced new software,
new features, and that's what they're trying to get out
there this week.
Speaker 1 (11:56):
So what is new for everybody on the iPhone?
Speaker 3 (11:58):
What are the new updates? What do we have what
do we have in our hands?
Speaker 5 (12:01):
Yeah? Later this year, iOS twenty six will be announced. Now,
iOS twenty six is a big leap the head of
iOS eighteen, which is what we have Now. They've basically
decided to call everything by the year we're coming into
So every operating system will be number twenty six. And
I'll give you three quick things about the iPhone that
most iPhones are going to get when this update comes.
Every iPhone from the iPhone eleven onwards will get iOS
(12:23):
twenty six, and all of them will get call screening.
So imagine you've got your phone and an unknown number
is ringing you a number you've never saved, numbers you
have never interacted with your phone and asks the person
their name and state the purpose of the call. You'll
then see that on the screen written in front of you,
and you can then choose do I want to take
this call or do I want to leave it and
(12:44):
go to voicemail, And so you can you can screen
your calls. Your phone's doing it for you. The other
one I love is on hold. No one wants to
be on hold for an hour, right, your phone will
detect that you're on hold. It'll tell you just to
go back, go about your day.
Speaker 1 (12:57):
You got to hang up.
Speaker 5 (12:57):
You just swipe away and you get on with your day.
You can use the phone, or you can get on
with something else. When the telemarketer, well, when the company
that you're ringing answers, it says hello, can I help you,
your phone will ring so that you can jump back
in having not had to sit on hold listening to
on hold music, ready to ask the question of your
bank or telco or whatever it might be. So I
(13:17):
think that's a great one. That's a nice way of
keeping your time efficient, not having a sitting waiting on hold.
And the last one, which I really do love, this
will require the iPhone fifteen or later, is live translation.
So if you have let's say you've got a nonor
your Italian, you've got an honor in Italy, you want
to ring her up and say hello, you know' speak Italian.
You can initiate a translation. So when you speak English,
(13:38):
she will then hear an Italian translation. When she speaks Italian,
you'll hear an English translation. So that is very very cool,
and those are all coming to iPhone later this year.
Speaker 1 (13:48):
So from the Adelaidehills to the amp Andinsula. We know
that staying connected isn't always easy, but we hope you
now have a better understanding of what our tel codes
are and aren't doing about it. That's it for this week.
Don't forget You can hear iHeart Essay in the iHeart
app or wherever you get your podcasts. I'm Jackie Limb.
Join us again next week for more of the stories
you want to hear. I Heart Essay The Voice of
(14:10):
South Australia iHeart Essay
Hi, I'm Jackie Limb. With iHeart Essay. This week we
take a look into an issue that's been plaguing our
regions for years, because as the world becomes more connected,
it's becoming that much clearer where our phone service lacks
(00:24):
tails to remains the dominant provider in the bush, but
even their coverage isn't full proof. Community groups and councils
have been calling for urgent investment in towers, especially as
emergency services become increasingly reliant on mobile communications, while locals
say phone coverage shouldn't be a luxury in twenty twenty five.
So now, following months of engineer testing and trials with
(00:46):
regional teams, Australia's first satellite messaging product is now up
and running. The service will provide eligible customers an additional
layer of connectivity, allowing them to send and receive SMS
messages via Starlink, director sell satellites when the mobile network
is not available. The service is launching initially for consumers
and small business customers on Telstra month to month mobile
(01:09):
plans with a device from the Samsung Galaxy S twenty
five series. However, the service will progressively be rolled out
to more devices. Telstra Satellite Messaging will benefit mid North
farmers letting their family know they'll be laid home, those
hiking in the Flinders checking in with loved ones back home,
or for road trippers across the riverland who might have
a flat tire and need to reach the Raa. The
(01:31):
Air Peninsula's Brett Prince caught up with Telstra's Regional general
Manager for South Australia, Michael Patterson, to find out more.
Speaker 2 (01:38):
This is an Australian first, and you know, when you're
outside of mobile coverage, obviously it can be frustrating. You
are large swathes of land and not every part of
it's covered. Outside of that, you can on the latest
some of the latest handsets, in particular termsung Galaxy S
twenty five be able to use SMS outside of mobile
(02:00):
coverage using a satellite connection, so it's called Celstra Satellite Messaging.
Other handsets will be available in the near future, not
too long and we just have to wait a short
period of time and other vendors and manufacturers are also
working their way to be able to provide this to
our customers in Australia.
Speaker 3 (02:19):
Fantastic so satellite to mobile messaging I mean it does
sound like a real game changer for regional South Australia.
What exactly is it? I mean, I know it's just
a quick messaging service, but I mean what's.
Speaker 2 (02:31):
Involved outside of the mobile network. We're conscious that people
still want to stay connected and there's a bunch of
technologies that are evolving rapidly. One of those is satellite
and some of your listeners may have heard of the
Low Earth orbit satellite, which is the satellites like this
Starlink service. So Cholster's got us partnership with Starlink and
(02:54):
we were the first company in the world to offer
broadband and a landline by Starlink. Now we're the first
company in Australia to offer connectivity to your mobile handset
outside of the mobile network to talk to the satellites.
But importantly, the mobile network continues to be faster and
(03:15):
higher quality and more reliable because obviously when you talk
to a satellite there are other things that maybe may
impact plus a lot further away. But at this point
in time, it's a good advancement in technology for customers.
Speaker 3 (03:29):
I can see only benefits for this in particular, especially
if you're in an emergency situation, quickly get a message
out to a friend or family member and to say, hey, look,
I'm going to be trouble here. But I mean, are
there any services that you really can't message to while
your phone's in satellite mode?
Speaker 2 (03:45):
Look, you can message to all domestic and I think
even international mobile handsets, so you know, you can message
to anybody you liked, really, so that's.
Speaker 3 (03:55):
Good to know. There a lot of people are going
to have a lot more questions about this service and
how it will appear on your mobile phone if you have,
if you are likely to have one of these Samsung
Galaxy S twenty five series. So how can people go
about finding more information about this?
Speaker 2 (04:10):
Yeah, great question. We've got a lot of information on
our internet site Telstra dot com dot au and we'll
also be writing to people as well to let them
know of the service.
Speaker 3 (04:23):
Right and is this service going to just suddenly appear
on your system on your account or do you need
to sign up for it?
Speaker 2 (04:30):
It will appear because it's no cost to the consumer
for what we're offering right now, there's no cost. It's
part of the Telstra post paid plan or if you're
going to plan with Telstra, will you pay off monthly.
This will be bestowed to you and if you've got
this Galaxy S twenty five you'll be able to use it.
And then in the near future other handsets other vendors
(04:52):
will be able to use it as well. So we've
just launched it. You know, it's a week old. We've
got the one handset, soon to be others coming.
Speaker 1 (05:00):
Coming up after the break. I Heart Essay, I Heart Essie,
Welcome back. This week we're discussing mobile black spots that
still cause issues across regional Essay and we look at
a new system that will hopefully plug some of those holes.
Telstra has launched Australia's first satellite messaging service, allowing eligible
(05:23):
customers to send and receive SMS messages even when mobile
coverage drops out. It's said to be a game changer
for regional residents, from a rural nurse on call in
the ap Wylands to families camping in Deep Creek. I
spoke to Federal Member for Gray Tom Venning about what
the black spot program is up to and also got
his views on the new tech rollout.
Speaker 4 (05:44):
This has been on the roadmap for a few years
now with his Low Earth orbit satellites. We now have
access to a load latency data anywhere in the world.
It's a lot of people living in regional Australia already
leverages service through their start service that they can you know,
put on their house or put on it even put
on their use an access high speed internet right across
(06:07):
the world. And now this same technology is seen to
be available on our mobile phones and we'll be able
to take phone calls and send text messages anywhere in
the world. Yeah.
Speaker 1 (06:16):
So even if you're in the middle of the ocean,
for example, those you know Port Lincoln going out in
their boat, would you be able to do it out there?
Speaker 4 (06:22):
Yeah, that's right. I've actually had a few chats with
the fishermen that have been in the middle of a
southern ocean and I've had a perfect clarity phone call
with them just last week.
Speaker 2 (06:30):
Actually.
Speaker 1 (06:31):
Wow, Okay, so yeah, it sounds like this is all
you know, come together, which is great. But why did
it take so long to kind of get this up
and running when we've known for so long that there
are so many black spots across.
Speaker 4 (06:42):
Gray Well, we're we are in this sort of great
period at the moment. We've we've had LTE and four
G and five G towers that have been our communication
technology for such a long period of time, and we've been,
you know, feeling more and more black spots. I would
suggest that, unfortunately, under a labor federal government, they stop.
Just under Ron Ramsey's tenure, you know, he put fifty
(07:03):
seven new mobile phone tails across Gray in the previous
three years, we've had zero. But that is old of
technology and unfortunately that is what we rely on at
the moment, and so there are calls to bring that
under the universal service obligation. But however, if you leap
forward a few years, we'll see that these low earth
orbit satellites will hopefully fill that gap. And so are
(07:24):
in a bit of a weird period of the moment
where where our phone reception has gotten worse when they
shut off three G. But if we look forward two years,
you know, I would assume that regional strology will be
leveraging these low Earth orbit satellite technology to make phone calls,
to communicate, to send text messages.
Speaker 1 (07:42):
Recently, we had a bit of trouble with Telstra, or
rather they got in a bit of trouble because they
were basically overstating how far and wide their towers reached.
How many people do you reckon that's affecting around our
regions in particular?
Speaker 4 (07:55):
Well, well I can say is if you live in Adelaide,
it doesn't affect you at all, but it affects us
at here a lot. And I'm I get phone CAUs
all the time about you know, particularly when they turned
off three G their reception got worse and we were
told there will be no degradation in service, and it's
been proven that that's not not been the case, and
so the phone reception has been getting worse and that's
(08:17):
why we need solutions like this to give us that
strong connection anywhere in the world, particularly in regional South Australia.
Speaker 1 (08:25):
And at the moment, am I correct in saying that
this new satellite system is only for Samsung users? Is
it going to roll over to other phone providers as well?
Speaker 4 (08:34):
Yeah, I was looking at this so far it's just
a Samsung phone that has will have the access. But
I do understand that your iPhone or most modern phones
have the hardware to communicate with these leos is low
worth orbit satellite, so I would expect that as the
months roll on, the services will be enabled three iPhones
(08:56):
and other phones.
Speaker 1 (08:58):
And like you said, we had a whole bunch of
new towers going up. I know there's an Optus tower
put in Alford Tickerer area that was a really really
bad black spot. They were fighting for a long time
to have better reception. So that was one of the
new towers that did come up about, you know, three
four years ago. Now what sort of areas would you
be pushing for to have new towers brought in? Should
(09:21):
you get them through?
Speaker 4 (09:22):
Well, anywhere where there are black spots and people leave,
you know. I do know that labor announced too in
their privacy, so hopefully they get up quickly. And they
were both on the York Peninsula. But again we're in
this sort of gray period where we need more phone
tastic because of an awful lot of black spots. But again,
if we fast forward two years, I would expect that
these leos will be providing that coverage. And so that's
(09:45):
why companies like Telstra and optifuri in what I call
a cost out scenario and they're actually not investing too
much in mobile phone towers and rather the federal governments
to step in and pay for them. So we're we're
in this weird period where tells and not just don't
want to invest because leos will start to fill that
gap in the future.
Speaker 1 (10:04):
And as far as stories and stuff like that, you
said that you get a lot of calls about people
getting caught up and you know these black spots. Have
you had any stories that you've thought, oh my gosh,
this is scary, you know, not having connection, not being
able to communicate, if you've broken down, et cetera. Has
anyone ever given you stories like those?
Speaker 4 (10:20):
Yeah, I remember last year there was a woman who
was pregnant and going through labor and needed to get
to a hospital and had to pull over on the
farther road and there was no reception, so I looked down.
They were forced to travel somewhere else so they could
make a phone call. So these stories exist. But what's
most frustrating about what has happened over the last few
months is that as they did shut down the three
(10:42):
D network, our reception has gotten worse in Region South Australia,
in Gray and so we need to at least get
it back to where it was, and we need to
keep improving it year or year and keep programs like
the mobile Blacks for what program going and improve the
connection we have in Resour, South Australia.
Speaker 1 (11:01):
We've been speaking a fair bit about Samsung's but for
iPhone users there are also some exciting updates on the way.
Our reporter Chris Jarrold, spoke to tech expert and editor
of EFTM dot com Trevor Long, who's currently at the
Worldwide Developers Conference in the US about what iPhone users
will be able to do in the months to come.
Speaker 5 (11:21):
Yeah, I'm over here, good morning in it was actually
afternoon here. It's quite a lovely day here in Coopertino,
California's kind of in between San Francisco and San Jose,
at Apple's headquarters, Apple Park for their annual Worldwide Developers Conference.
This is probably the nerdiest event it tend every year
because it's not about new devices. There's no new iPhone
(11:42):
being announced. It's all about the software that runs on
all the Apple devices, so whether it's a Mac and iPad,
a phone, I watch. Every year they announced new software,
new features, and that's what they're trying to get out
there this week.
Speaker 1 (11:56):
So what is new for everybody on the iPhone?
Speaker 3 (11:58):
What are the new updates? What do we have what
do we have in our hands?
Speaker 5 (12:01):
Yeah? Later this year, iOS twenty six will be announced. Now,
iOS twenty six is a big leap the head of
iOS eighteen, which is what we have Now. They've basically
decided to call everything by the year we're coming into
So every operating system will be number twenty six. And
I'll give you three quick things about the iPhone that
most iPhones are going to get when this update comes.
Every iPhone from the iPhone eleven onwards will get iOS
(12:23):
twenty six, and all of them will get call screening.
So imagine you've got your phone and an unknown number
is ringing you a number you've never saved, numbers you
have never interacted with your phone and asks the person
their name and state the purpose of the call. You'll
then see that on the screen written in front of you,
and you can then choose do I want to take
this call or do I want to leave it and
(12:44):
go to voicemail, And so you can you can screen
your calls. Your phone's doing it for you. The other
one I love is on hold. No one wants to
be on hold for an hour, right, your phone will
detect that you're on hold. It'll tell you just to
go back, go about your day.
Speaker 1 (12:57):
You got to hang up.
Speaker 5 (12:57):
You just swipe away and you get on with your day.
You can use the phone, or you can get on
with something else. When the telemarketer, well, when the company
that you're ringing answers, it says hello, can I help you,
your phone will ring so that you can jump back
in having not had to sit on hold listening to
on hold music, ready to ask the question of your
bank or telco or whatever it might be. So I
(13:17):
think that's a great one. That's a nice way of
keeping your time efficient, not having a sitting waiting on hold.
And the last one, which I really do love, this
will require the iPhone fifteen or later, is live translation.
So if you have let's say you've got a nonor
your Italian, you've got an honor in Italy, you want
to ring her up and say hello, you know' speak Italian.
You can initiate a translation. So when you speak English,
(13:38):
she will then hear an Italian translation. When she speaks Italian,
you'll hear an English translation. So that is very very cool,
and those are all coming to iPhone later this year.
Speaker 1 (13:48):
So from the Adelaidehills to the amp Andinsula. We know
that staying connected isn't always easy, but we hope you
now have a better understanding of what our tel codes
are and aren't doing about it. That's it for this week.
Don't forget You can hear iHeart Essay in the iHeart
app or wherever you get your podcasts. I'm Jackie Limb.
Join us again next week for more of the stories
you want to hear. I Heart Essay The Voice of
(14:10):
South Australia iHeart Essay
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