All Episodes

July 17, 2025 14 mins

Golden North Ice Cream, the iconic brand that’s been dishing out creamy goodness for over 100 years, is making a big move. This week we talk though how things have changed in the 100 years since they began, and how different stakeholders feel about the shift from Laura to Murray Bridge. 

See omnystudio.com/listener for privacy information.

Mark as Played
Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
My heart Essay.

Speaker 2 (00:02):
Hi, I'm Jackie Lium with iHeart essay. This week We've
got a scoop quite literally that's close to the hearts
of many South Assies. Go to North ice Cream, the
iconic brand that's been dishing out creamy goodness for over
one hundred years, is making a big move. The company's
shifting production from its historic hometown of Laura, nestled in
the mid North, over to murray Bridge. For generations, the

(00:25):
people of Laura have been the backbone of Golden North,
churning out those famous honeycomb and vanilla tubs that have
become staples in freezers across the state. But as things change,
Dairy Farm's shut up shop and the company continues to grow,
a move had to be made to keep the cones full.
Our reporter Jordan Curtis spoke to company director Dimmy Kurriasis
to find out why now after one hundred and two years.

Speaker 3 (00:48):
We look we're small victims of our own success in
Laura and with that grown the site, which with that
grown there as far as the infrastructure goes, and we
certainly want to continue growing the brand and the business.
So it was necessarily to look at the move. And
another part of the reason, which is a big part
is what people need to understand is everything we make

(01:10):
has got a six hundred klometer round trip attached to it.
So it's important that we're making ice cream where the
milk gets generated down sort of towards the Southeastern Freeway
there on murray Bridge.

Speaker 1 (01:20):
So the cost of I guess transporting the milk and
then I guess the cost of transporting the product from Laura.
It does add up.

Speaker 3 (01:27):
It certainly does add up, and you do feel that's
for sure.

Speaker 1 (01:31):
So obviously this business has been operating the manufacturing in
Laura for quite a long time. I can't imagine it
was an easy decision then to make that move.

Speaker 3 (01:40):
Not an easy decision at all. Going through all of
this with the staff at Laura, it was a big
emotional day to everyone, me included. I've been with the
business for more than seventeen years and an owner of
it for about sixteen, the biggesting ownership group and then
obviously moving forwards with Steve, so it was a big
emotional day and certainly feel for everyone. I felt like

(02:00):
the meeting went with the staff really well as well
as it could and it was full of sadness and understanding,
which we were absolutely grateful for. And our team up
there have done an amazing job, you know, for the
last one hundred and two years. Don't get me wrong,
but I'm little one hundred years old each but the
people we've got working for the company up there supers

(02:23):
dedicators and.

Speaker 1 (02:23):
Super oil, and I guess that's what you get in
regional communities, especially when it can be a generational business
like this one hundred years. May not be the same
person working for one hundred years, but you know, family
and relatives getting involved. It is a big shift. So
I guess what does this mean for the current employees
based in Laura.

Speaker 3 (02:43):
Well, look, it's going to mean a lot to them,
and we're certainly very sensitive to their needs. The state
government has put together a package to assist Laura and
the employees with our exit and over twelve months. We're
also really mindful as well. During the meeting, certainly through
opportunities to staff if they chose to come with us
for our next chapter. And there were quite a few

(03:04):
that expressed an interest to have a chat about that,
which was quite unreal. I wasn't expecting that that just
goes testaments and stuff and how much they absolutely loved
the brand and the business.

Speaker 1 (03:13):
So I guess there is that opportunity if they would
like to relocate with the business down to murray Bridge,
that would be something Golden Author would be willing to accommodate.

Speaker 3 (03:21):
We definitely want to have a chat to all those
that are interested. We've still had a lot of work
to understand what jobs need to sit were in the
news factory, and as soon as we know what that
looks like. The first portal pool is obviously our own
employment pool to see if there's anyone that wants to
fill those holes, we can have a chat to them
about that. And then the balance obviously will be employing

(03:41):
staff from around the Murray brig area, i'd imagine.

Speaker 1 (03:44):
So, I guess how long has this been in the works.
Did were the employees, I guess caught by surprise by
this announcement.

Speaker 3 (03:49):
Well, I don't think they were caught by surprise. I
think it was a change needed to happen for us
to continue to grow and for us to become the
science business that we need to become. To remain sustainable
up in the mid North. The power supply probably isn't
quite there, gas, supply, labor pool, all of those things.

(04:11):
It's becoming fairly difficult. And murray Bridge the opportunity marray
Bridge certainly takes all that away, and it also takes
out all of that at a transport cost that we're
trying to do with day in, day out that you
just cannot outpace. And you know the other thing with
murray Bridge, it's next to the dairy farms, which it's

(04:31):
only good news for the dairy industry to locate in
that area.

Speaker 1 (04:37):
And like you said, victims of your own success getting
so big now that you do need to make those
practical decisions. So what does the timeline look like from
here and out with the move? How I guess how
soon before the law operation does.

Speaker 3 (04:52):
Well, look, I can't see that happening before another twelve months,
so we've got a whole year to work with our
staff and also work with production and all those other things,
our suppliers, our supply chain, dairy farmers. So this isn't
something that's happening tomorrow. This is something that we're going
to be working towards to try and complete by the
end of next financial year.

Speaker 1 (05:13):
And I guess the challenge as well is. Obviously there's
people who may not want to relocate and they'll start
looking for other jobs in the here and now. I
guess how do you navigate the employment levels then in
the next twelve months, if other people are starting to
fund work elsewhere.

Speaker 3 (05:28):
Yeah, look, we've want to make sure that we make
all staff entitlements for the next twelve months obviously, and
for those that stay to the end, we will there
will be redundancies offered to make sure that we fill
all of our commitments to the staff because they are
actually our prioriti so we do want to look off

(05:49):
from it. Like I said before, those that want to
come with us, we will have a chat to them
about job opportunities. We did say to them. If they're
happy to we'll hire some buses, will take them down
to the murray Bridge site. They can have a long
see what they think and we'll just take it from there.
But certainly their welfare and their well being is top
of mind for all of us.

Speaker 1 (06:08):
At Golden North, and I imagine that just the history
of the area that one hundred over one hundred years
in the area that's got to weigh in on the
decision to move as well. The heritage I guess of
Golden North.

Speaker 3 (06:22):
We do not want to walk away from our heritage.
One hundred and two years is significant and that's certainly
a part of the fabric of the brand and we
do not if a company want to walk away from that,
will maintain Golden North as a brand and ice cream
and it's not something we're thinking about changing, that's for sure.

Speaker 1 (06:38):
I guess so not in the north of the state now,
it's not a Golden Southeast ice cream and stick with
the Golden North.

Speaker 3 (06:45):
That's right. We'll definitely be sticking to the Golden Golden Southeast.
Don't bring to it.

Speaker 2 (06:49):
We'll have more coming up after the break.

Speaker 4 (06:52):
I heard essay, I heard essay.

Speaker 2 (06:59):
Welcome back this. We have a real scoop for you
as we speak to those who have a stake in
the relocation of Golden North ice Cream out of Laura
to murray Bridge. Golden North began as a humble local
creamery in nineteen twenty three, named after the Golden North
region of the state, but by the mid twentieth century,
the dedication to quality and local ingredients it helped the

(07:20):
brand become the beloved household name it is today and
Despite industry pressures and competition from multinational brands, Golden North
has remained one hundred percent South Australian owned. While some
are saddened by the news of its departure from the
Mid North, others are delighted. Our journal in the murray Lands,
Chris Guskett spoke to CEO of SA Dairy Farmers Association

(07:41):
Andrew Curtis about his first reaction upon hearing the news.

Speaker 4 (07:45):
I think the first feeling was excitement. It's exciting to
have a new processor in the murray Bridge area. It's
excellent to be using the facilities that have been in
dairy for a long time, and it's also great to
have Golden North, an established company moving closer to the
milk and also with more opportunity to grow.

Speaker 5 (08:10):
So you mentioned that it is a move that is
grounded a lot in its proximity towards the dairy industry.
I would imagine that those farmers that are heavily involved
with operations previously, like Bestern's, would have been thrilled to
have heard that the transport fees would have been cut
down on that. How big of an impact is that
on operations for dairy farmers?

Speaker 4 (08:30):
Look most of the impact for Golden North with transport
was worn by that company. By Golden North, however, it
obviously impacts on the amount that they can pay the
dairy farmers. If they have to pay more for transport,
then there's less to pay the dairy farmers. So there's
a whole other benefits there. But there's also benefits in

(08:53):
terms of Golden North and not having to move product
around to call it. They can have everything based on
one side and for us for dairy farmers, it's exciting
that we have a process so who can handle more

(09:13):
of the spring flush of milk where we produce the
most of our milk because they end up with a
product can be frozen.

Speaker 5 (09:21):
Do you think that more businesses will take a leaf
out of what Golden North has done and move closer
in the end or is this a decision that is
made specifically for the business and others a content with
how they deal with the dairy industry.

Speaker 4 (09:34):
I think this is a really good decision for the business.
Future decisions around dairy production will be made by businesses
and will be based on the facilities as well as
the workforce as well as proximity to milk. But they're
excited about the fact that Golden auth has made this decision.

Speaker 5 (09:54):
I'd imagine that this is a continued vote of confidence,
of course, of what is being created here in say
in term of dairy drought effects industries in different ways.
How has the dairy industry been coping over the last
twelve to eighteen months with the ongoing dry conditions.

Speaker 4 (10:08):
The drought has been really challenging for us. It's the
worst rout that as a dairy industry in South Australia
that we have experienced. For a lot of our dairy farmers,
they don't even have fathers or grandfathers or grandmothers to
refer to in terms of what we did back in
the day because there's never been a day as dry

(10:31):
as this. So it's been pretty tough. We're looking after
cows who are at their peak of their condition they
need to be to produce milk, and it have become
expensive and challenging to find the quality feed to keep
the cows going. But that's the commitment that we've made
as dairy farmers. So it has been particularly tough. But

(10:55):
we're hoping we're.

Speaker 2 (10:56):
Coming to the very end of it to find out
how those around Laura Feeling. I caught up with the
local Community Development and Tourism Association secretary Darren Peck.

Speaker 6 (11:06):
The community definitely extremely disappointed to learn that they're leaving
after one hundred years or over one hundred years. But
it's unfortunately it's called reality that. Yeah, if they didn't
do this, it would seem that Golden North may not
exist going forward. So it's just it's something to do.
The freights a killer, and when they had to cut

(11:27):
the milk and the cream and that from so far
away and then make it and then send it back
south again, that just the economics don't stack up.

Speaker 2 (11:34):
How it used to be.

Speaker 7 (11:35):
Then.

Speaker 2 (11:35):
Obviously there was a dairy farm closer and you know,
got all the supplies a lot easier than things are now.

Speaker 6 (11:43):
Well literally there was a dairy you know, within one
hundred meters of the factory once upon a time, and
several others within the area. But yeah, in the last
sort of ten years or so, Yeah, they've all sort
of slowly dropped off off the maps. So they are
the closest closest dairy of leave.

Speaker 2 (12:00):
Neil is down a life right, Okay, so yeah, fair track,
So what about it? What does it mean for workers
and for the community. You know, a lot of the
workforce in Laura would be or even surrounding areas would
be going to Golden North every day. So what's the
story there.

Speaker 6 (12:16):
Well, I guess nothing's changed in the short term. They're
still going to be making ask him there for at
least the next feour months. So yes, business as usual
to this point, but going forward it's still will be.
I suppose workdoun is to know some of those workers
going to follow the business down to murray Bridge. Are
they going to be to find other work within the
area or are they going to have to move to

(12:38):
other places to find other employments?

Speaker 2 (12:40):
So yeah, that's all of those options. Don't sound particularly
great for Laura as a community if there's too many
people moving away from the town. But also if they're
people can't find jobs in the area, you know, that
doesn't sound particularly fabulous.

Speaker 7 (12:55):
News understanding is that some are potentially looking at trying
to work down at murray Bridge but potentially find accommodation
there during the week what it is, but still actually
reside in Laura on weekends or however that may work.

Speaker 2 (13:10):
So yeah, yeah, absolutely, so yeah, like you say, for
the next twelve months or so, at least people have
you got the job security in Laura. Everyone's kind of
you know, at least got that knowledge. So people aren't
feeling too upheaved just yet.

Speaker 6 (13:25):
No, no, but it looks it's going to be sad
to lose that bit of an icon part of Laura
going forward. But you know, look, we've got plenty of
other things going forwards within the era. You know, the
LAWA Affairs just say it's AGM, and there's quite a
new committee come on board to make that bigger and better.
So yeah, lotful continue on.

Speaker 2 (13:47):
Yeah, definitely. And as far as the factory goes, is
there any kind of suggestions of what might happen to that?
Will it be used for something else?

Speaker 7 (13:55):
Look, I don't know yet, I really haven't.

Speaker 6 (13:57):
No one sort of fentured down that avenue as to
what Golden North planning to do with it term afterwards.
Either that will all sort of unravel as time goes on.

Speaker 2 (14:07):
But for now, we've just got the sad news and
it's been dumped and we've got to live with it.

Speaker 6 (14:12):
Absolutely. But I mean, gold Noll said a few probably
need deaf experiences over the years too, So I think
we've been incredibly lucky to have it continue into in
a region for as long as it has. I mean,
there's not many other businesses like that that reach over
one hundred years and still survived.

Speaker 2 (14:28):
So ice cream lovers rest assure. While it's base maybe moving,
Golden North's identity remains deeply tied towards rural South Aussie roots.
That's it for this week. Don't forget. You can hear
I Heart Essay in the iHeart app or wherever you
get your podcasts. I'm Jackie Limb. Join us again next
week for more of the stories you want to hear.
I Heard Essay the Voice of South Australia
Advertise With Us

Popular Podcasts

Stuff You Should Know
Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Special Summer Offer: Exclusively on Apple Podcasts, try our Dateline Premium subscription completely free for one month! With Dateline Premium, you get every episode ad-free plus exclusive bonus content.

On Purpose with Jay Shetty

On Purpose with Jay Shetty

I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.