Designing for Health: Justin Schrager, MD and Nick Sterling, MD, PhD | Chief Medical Officer and Chief Medical Information Officer at Vital.io | Patient-centered communication

Nordic Chief Medical Officer Craig Joseph, MD, talks with Justin Schrager, MD, Founder and Chief Medical Officer at Vital.io and Nick Sterling, MD, PhD, Chief Medical Information Officer at Vital.io. They discuss their paths into medicine, and how a Thanksgiving dinner and a frustrating EHR interface sparked the creation of Vital.io. They also discussed their journey from clinical decision support to patient-centered communication offers healthcare professionals a compelling look at how thoughtful design and AI can transform the way we engage with patients in acute care settings.

Show Notes:

[00:00] Intros

[01:02]Paths into healthcare and technology

[02:55] The birth of Vital.io

[05:07] From clinician tools to patient empowerment

[06:56] Solving the communication crisis

[14:02] Why EHR portals weren’t enough

[23:50] Designing for accessibility and empathy

[28:54] AI in action

[39:11] Justin and Nick’s favorite well-designed things

[42:37] Outros

For a full transcript, click here