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June 10, 2025 35 mins

Nordic Chief Medical Officer Craig Joseph, MD, talks with Karen Joswick, President and CEO at Benevolence Health. They discuss CMS’s TEAM program, and how it differs from previous value-based care models. They also discuss leveraging digital tools and AI for patient support, and how digital apps, portals, and AI-powered decision support can drive better outcomes

Show Notes:

[00:00] Intros

[00:46] What is TEAM

[06:06] The importance of consistent care pathways

[08:41] Data, surgeons, and the patient voice

[22:26] Pre-surgical prep

[23:25] Tech tools for follow-up and recovery

[26:36] Rethinking clinical decision support with AI

[29:25] Turning data into actionable insights

[32:32] Karen’s favorite well-designed thing

[33:52] Outros

For a full transcript, click here

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