Nordic Chief Medical Officer Craig Joseph, MD, talks with Randolph Bias, founder and CUO at UXonSpec. We discuss his insights on the evolution of the field, the rise of design thinking, and why intuition alone falls short. We also discuss the critical role of user research and data in shaping effective design, and why investing in usability is essential for long-term success.
Show Notes:
[00:00] Intros
[00:17] Academic and professional background
[04:00] The evolution of human factors
[07:20] Data versus intuition
[09:15] Selling usability
[15:20] Watching versus asking
[18:30] UX as a profession
[21:22] The cost of poor UX in healthcare
[29:14] Randolph’s favorite well-designed thing
[30:42] Outros
For a full transcript, click here
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
The Bobby Bones Show
Listen to 'The Bobby Bones Show' by downloading the daily full replay.