In this week's episode, Mike and Marc welcome Shawn Herzog, Senior Vice President of Facilities Maintenance at NAI FMA Realty for a discussion about facilities management for a commercial building. Shawn explains the role maintenance has in protecting a commercial real estate asset and the different approaches to facilities management. He discusses the career path that he took to reach his current position and the benefits of pursuing a trade career.
Episode Notes:
Intro (0:00)
About Shawn Herzog and his career path (1:55)
How the industry has changed to intelligent buildings with digital controls (5:11)
The benefits of having maintenance and management for building owners (7:58)
The difference between preventative maintenance and reactionary maintenance (11:37)
What are the most expensive mechanical items in a commercial building (16:35)
Challenges with the hiring process (19:58)
What are the ideal trades to learn for a career in this industry (27:07)
The difference in maintenance for the building classes (29:52)
How the quality of maintenance impacts tenant satisfaction (32:25)
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