Dive into this inspiring episode of Inside Insight, where hosts Trevor Casey and Beau Lunceford are joined by Michael Silverman, CEO and President of Silver Lining Insurance Agency. With nearly 40 years of experience in the industry and a legacy spanning almost a century, Michael shares the keys to his success, emphasizing integrity, relationship-building, and a holistic approach to insurance.
Topics covered in this episode:
The evolution of Michael's family-owned insurance business over 100 years. The benefits of a referral-based, customer-first business model. How a holistic view of personal and business insurance can protect clients effectively. The impact of ethical practices on long-term success in the insurance industry. Insights into team building and fostering expertise within an organization. Michael's unique journey from mayor to insurance leader and what it taught him about community and business.Discover how Silver Lining Insurance Agency prioritizes clients’ needs, integrates innovative tools like a customized app, and creates lasting client relationships. Whether you're an insurance professional, a business leader, or someone seeking fresh perspectives on customer care, this episode will leave you inspired to “do it right, always.”
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Connect with our hosts: Beau Lunceford & Trevor Casey
Connect with our guest: Michael Silverman
LinkedIn: https://www.linkedin.com/in/silvermanslia/
Silver Lining Insurance Agency LinkedIn: https://www.linkedin.com/company/silverliningins
Website: http://silverliningins.net/
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