In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan interview Fabiola Best, COO of Continental General Insurance Company. Fabiola shares her journey in the insurance industry, discussing the current state of transformation driven by technology, the importance of adapting to change, and the emerging trends shaping the future of insurance. She emphasizes the need for innovation, particularly in digital tools and AI, while also providing valuable advice for leaders in the industry.
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