In this episode of Insurance Unplugged, host Lisa Wardlaw and guest Steve Abel discuss the challenges and evolution of Software as a Service (SaaS) in the business landscape. They explore the symptoms of SaaS sprawl, the importance of data management, and the need for business leaders to trust their instincts when making technology decisions. The conversation also highlights the shift from traditional consulting to co-building solutions, emphasizing the value of collaboration between business and technology professionals. Steve shares insights on reclaiming the P&L in technology investments and the future of curated solutions versus custom solutions.
Takeaways
SaaS is facing significant challenges and may be considered broken.
The importance of understanding the right amount of SaaS for business needs.
Data management is critical in leveraging SaaS solutions effectively.
Business leaders should recognize symptoms of SaaS sprawl and prescription fatigue.
Trusting instincts is essential for making informed technology decisions.
The shift from consulting to co-building solutions is transforming the industry.
Reclaiming the P&L is crucial for assessing technology investments.
Curated solutions can be more effective than custom solutions.
Collaboration between business and technology professionals is key to success.
The future of technology in business lies in understanding and solving specific problems.
Sound Bites
"SaaS is broken or SaaS is dying."
"Don't give it away."
"You can swap them out."
"Why are we spending this much money?"
"Pay attention to your instincts."
"You seem like you do technology."
"Ask the hard questions."
"Trust your impressive instincts."
Chapters
00:00 Introduction to SaaS Challenges
03:09 The Evolution of SaaS and Its Impact
05:46 Identifying SaaS Sprawl and Its Symptoms
08:54 The Role of Data in SaaS Solutions
11:58 Recognizing Prescription Fatigue in Technology
15:04 The Importance of Instincts in Technology Decisions
18:00 The Shift from Consulting to Co-Building
21:05 Reclaiming the P&L in Technology Investments
24:08 Curated Solutions vs. Custom Solutions
27:11 The Future of Technology in Business
30:06 Call to Action for Business Leaders
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