Even the best clients can turn difficult—and when they do, it’s often unexpected, confusing, and emotionally exhausting. In this episode of the Interior Design Business Podcast, I’m sharing real-world experiences and powerful tools to help you navigate client challenges with grace, confidence, and strong professional boundaries.
You’ll learn how to spot red flags early, how to protect your time and energy, and why holding firm to your systems and agreements isn’t just good business—it’s essential for your wellbeing.
If you’ve ever struggled with indecisive clients, passive-aggressive couples, or late-night panic calls about backorders, this episode is your toolkit.
In this episode, I cover:
- How to recognize and respond to emotionally charged clients
- The importance of boundaries and clear contracts
- Scripts and strategies to de-escalate drama
- Why standing firm earns you more respect (and better clients)
Show notes are available at interiordesignbusinessacademy.com
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