IT'S a Tech Podcast

IT'S a Tech Podcast

The “IT’S a Tech Podcast” is an engaging conversation about the game-changing technology solutions being advanced by the state’s Office of Information Technology Services. Learn how we make IT happen for more than 50 state agencies and over 20 million New Yorkers.

Episodes

October 16, 2025 20 mins

It's no secret that successful businesses are crucial to a thriving state economy. New York has a variety of programs designed to encourage and support small businesses (for example, the “Taste of NY” program).

Through collaboration and ingenuity, this principle led to the creation of the New York Business Express: a central online hub for entrepreneurs to start and run a business in New York State. This platform can be found a...

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Real New Yorkers know that the Great New York State Fair isn’t all deep-fried treats and concerts! For almost 200 years, the fair has showcased the best that New York has to offer, from farm-fresh products to educational and artistic exhibits. 

As part of the aforementioned “best of New York”, ITS was at this year’s fair to showcase all the cool things our agency does, from geospatial mapping to cybersecurity to supporting state age...

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Gone are the days of rooms filled with dusty legal tomes and yellowing binders. 

Like most industries, the legal profession has gone digital, streamlining tasks and making information sharing easier than ever. 

From floppy disks to AI, legal technology solutions have exponentially evolved, especially in recent years. 

On this episode of the IT’S a Tech Podcast, Scott Geer, Deputy Chief Legal Technology Officer at ITS, and Lauren Holup...

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On July 19, 2024, a faulty software update by cybersecurity company Crowdstrike took down millions of Microsoft Windows operating systems all over the world. 

It caused computers to crash and lock, displaying the so-called “blue screen of death.” 

The outage led to widespread disruption across multiple sectors of the global economy, including airlines, banks, hospitals, businesses and even governments like ours in New York State.

Dubb...

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June 12, 2025 20 mins

All indicators show that cybercrime is definitely on the rise. People spend more time online than ever before, and new technologies and techniques are creating more possibilities for criminals to target and exploit unsuspecting victims.

On this episode of the IT’S A Tech Podcast, Ben McFarland, NYSOC Shift Lead and Anthony Mosher, CIRT Incident Response Analyst share insights about how the Blue Team keeps NYS systems secur...

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May 8, 2025 29 mins

At ITS, empowering leaders from all sectors of the organization is crucial to our agency’s success. Our workforce is made up of diverse professionals with different levels of experience who bring a variety of backgrounds to tackling challenges, which fosters an environment beneficial to unique and creative results. 

Today, Executive Deputy Chief Information Officer Jennifer Lorenz joins us for a wide-ranging discussion about the bes...

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April 17, 2025 23 mins

How does ITS approach and configure online spaces where the public interacts with New York State agencies and make that experience better? 

Listen to the latest episode of the “ITS a Tech Podcast,” featuring Jesse Gardner, Director of User Research at ITS and Eric Steinborn, Design System Lead. Learn more about human-centered design and how it is helping New Yorkers access services in better and even more efficient ways. 

Thank you f...

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It’s a new year, and ITS is continuing to grow and change in positive ways that will benefit all New Yorkers. 

The digital needs of the state are evolving, and ITS is working hard to meet that challenge head on, thinking outside the box to provide the best possible products and services. 

These changes include a transition to a new dedicated agency service model, which optimizes relationships with client agencies....

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September 12, 2024 28 mins

Our topic this week is cybersecurity. By way of context, ITS is charged with protecting the State’s systems from cyber intrusion and attack. The threats we face today are more numerous, more sophisticated and potentially more dangerous than ever, and because of its size and its standing in both government and in the financial world, New York is always a target for cybercriminals. 

Safeguarding our overall environment is a ...

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