All Episodes

Guest: Daisy Wong, Head of Security Awareness, Medibank

On LinkedIn | https://www.linkedin.com/in/daisywong127/

Hosts: 

Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber]

On ITSPmagazine | https://www.itspmagazine.com/sean-martin

Marco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast & Audio Signals Podcast

On ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli

____________________________

Episode Notes

Kicking off the conversation, Marco noted the absence of his co-host Sean, whose focus often leans technical. This opened the door for a deeper exploration into the human and operational side of cybersecurity, an area Daisy Wong is uniquely equipped to discuss.

Daisy’s career journey, from earning a marketing degree to becoming Medibank’s Head of Security Awareness, is rooted in understanding human behavior. Her hands-on experience with phishing emails and time spent in a pen-testing team revealed how critical culture and communication are to effective cybersecurity.

The Power of Communication and Culture in Cybersecurity
Daisy highlighted how her ability to simplify complex technical language became the cornerstone of her work in cybersecurity awareness. She emphasized that soft skills, like communication, are just as essential as technical know-how in navigating today’s cyber challenges.

Drawing cultural parallels, Daisy shared analogies from her cultural heritage, like the tradition of removing shoes before entering a home, and compared them to cybersecurity practices. Marco added an Italian twist, pointing to customs like cheek-kissing as a metaphor for ingrained behaviors. Together, they underscored how fostering a security-first mindset mirrors cultural conditioning—it requires intentionality, consistency, and collective effort.

Breaking Barriers and Building Bridges
One of the key takeaways from the discussion was the need to break down the misconception that cybersecurity is solely a technical field. Daisy argued for creating environments where employees feel safe reporting security concerns, regardless of their technical background.

She shared strategies for fostering collaboration, like simple yet impactful initiatives during Cyber Awareness Month. These efforts, such as wearing branded T-shirts, can make security a shared responsibility and encourage open communication across teams.

Staying Ahead in an Evolving Threat Landscape
Daisy also spoke about how cyber threats are evolving, particularly with the rise of generative AI. Traditional warning signs, like spelling mistakes in phishing emails, are being replaced with far more sophisticated tactics. She emphasized the need for organizations to stay adaptable and for individuals to remain vigilant.

While AI offers tools to identify risks, Daisy and Marco agreed that personal accountability and fundamental awareness remain irreplaceable in ensuring robust security practices.

In this lively episode of On Location with Marco Ciappelli, Daisy Wong spotlighted the indispensable role of human behavior, culture, and communication in cybersecurity. Her insights remind us that while technology evolves, the human element remains at t

Mark as Played

Advertise With Us

Popular Podcasts

On Purpose with Jay Shetty

On Purpose with Jay Shetty

I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!

Las Culturistas with Matt Rogers and Bowen Yang

Las Culturistas with Matt Rogers and Bowen Yang

Ding dong! Join your culture consultants, Matt Rogers and Bowen Yang, on an unforgettable journey into the beating heart of CULTURE. Alongside sizzling special guests, they GET INTO the hottest pop-culture moments of the day and the formative cultural experiences that turned them into Culturistas. Produced by the Big Money Players Network and iHeartRadio.

Crime Junkie

Crime Junkie

Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.