In this episode of Know Your Risk and Insurance Coverage, we chat with Erik Vandermause from M3 Insurance, who leads the Applied Intelligence team focused on data analytics, digital solutions, and CRM strategies. Erik talks about Broker Pro, a data and insights platform built for brokers, detailing its role in enhancing client outcomes, transforming sales strategies, and optimizing operational efficiencies. He also discusses the impact of generative AI with Gen Pro and how these innovations are reshaping the insurance landscape. Join us to learn about the future of insurance brokerage and the shift toward a data-driven, AI-enhanced approach.
Timecodes:
00:00 - Introduction to Know Your Risk and Insurance Coverage
00:19 - Welcoming Erik Vandermause from M3 Insurance
00:45 - Erik’s Background: From Accenture to M3 Insurance
01:28 - The Development and Purpose of Broker Pro
02:35 - Scaling Analytics for Insurance Brokerages
03:45 - Transition from Relationship Selling to Data-Driven Strategies
06:26 - Implementing AI Tools like Gen Pro in Brokerages
09:12 - Overview of Benchmark Pro and Its Use in Client Outcomes
12:00 - Ensuring Data Security and Quality in Broker Pro
15:00 - Adoption and Training for Broker Pro Users
24:20 - Future Roadmap and Additional Data Products for 2025
34:41 - Closing Thoughts on Broker Pro’s Impact and Evolution
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