In this episode:
Kristi & Tanqueray discuss the critical challenges organizations face as they adopt artificial intelligence (AI) and automation strategies. They delve into how the rapid technological changes, like AI, are transforming the workforce, highlighting the human element often left behind in this transition. Emotional intelligence (EQ) emerges as a central theme, with both hosts stressing how crucial it is for leaders to develop empathy and soft skills to navigate these shifts successfully.
Key Takeaways:
"I often say this right, you know, we know that if we have emotionally intelligent leaders, better engagement scores happen. People will stay five years longer at an employer. Yet time and time again, companies will blow cash on tech splurges or golf outings, but they'll skip the EQ training despite knowing it drives performance and retention." - Kristi Straw
"When implementing AI, organizations must consider what happens if it doesn't go well. Who gets left behind? I'm thinking about that in light of being in Charleston, South Carolina right now, a block from where I am sitting, some longshoremen are, on the picket lines and are demanding that their jobs not all be automated and their roles don't all go away." - Tanqueray Edwards
"Emotional intelligence isn't just a soft skill, it's a survival tool." - Kristi Straw
Contact your hosts:
Kristi Straw - https://lighthouseleadershipconsultants.com
Tanqueray Edwards - https://www.tredwardsconsultancy.com/contact
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